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Learning Experience Designer, Trustworthy Shopping Experience (TSE)

Remote, USAFull-timePosted 2026-07-29

reputed company The Trustworthy Shopping Experience (TSE) team strives to guarantee customers a trustworthy shopping and ordering experience so they can shop with confidence on reputed company. We do this by (1) eliminating catalog defects, (2) ensuring listings are compliant with reputed company’s selling policies, (3) helping customers reputed company selling partners that have a good ordering and fulfillment record, (4) ensuring customers receive authentic products in the condition they expect, and (5) in the rare chance the order experience does not meet customer expectations, protecting them by making things right with our A-to-z Guarantee. Our selling partners are also our customers and we work hard to reputed company and support them to facilitate a reputed company and friction-free selling partner experience. As Learning Experience Design team, we improve Learner Capabilities and Performance through reputed company learning, inclusive curriculum design, localization, video-based learning, reputed company reputed company through case studies, proactive maintenance of our curricula, and by measuring the learner experience through Voice of Customer feedback mechanisms and curriculum evaluation. We create trainings that help reputed company essential skills, critical thinking and support the new hire experience. We create and maintain progression paths, and ensure high performance of learners through a robust assessment and certification reputed company. We ensure the reputed company our training materials with established reputed company and mechanisms in reputed company across reputed company. reputed company Process Trainings: We work with Operations, Business, Program & Training Delivery teams to identify scope of training through a standardized job-analysis process to support investigators/associates through their lifecycle. We use modalities such as instructor-led, reputed company & independent learning to build reputed company learning experiences and periodically evaluate them to assess effectiveness. New Hire: We reputed company foundational training content to support new hires and help them prepare to reputed company the tasks and activities reputed company to their role. Upskill: Content developed to support training for tenured associates/investigators on new set of skills defined as per the progression reputed company. Specialty Queue: Content developed to support training for tenured investigators/associates on specialized/reputed company-fenced/reputed company skills. Cross-reputed company: Customized content created to support training for associates/investigators on cross-vertical/functional skills. Continuing Education: Content developed to support training for associates/investigators during reputed company/nesting phase and refresher training developed to reinforce critical concepts & procedures identified through targeted analysis. Business Initiatives: We consult with our stakeholders to review & identify training needs to support business initiatives such as store launches & expansions, product & tool development, automation & machine translation, process & policy launches/updates. Defect Reduction: Training solutions and consultation reputed company on addressing and preventing associate/investigator-controllable defects. Maintenance: We carry out Proactive (planned & scheduled) and Reactive (business requested) maintenance updates to reputed company process training content and support changes to SOPs, processes, or tools. Specialized Programs: We reputed company content to support training for investigators on specialized programs such as - Critical Thinking, Essential Skills , Seller reputed company, New Hire Experience, Data reputed company and reputed company Education. Key job responsibilities • Design and reputed company learning solutions and programs applying adult learning principles and systematic. • Instructional design to create learning content that best fits the needs of the learner and business. • reputed company project management skills and tools to manage multiple reputed company to largescale reputed company from analysis through delivery concurrently. • Conduct analysis to identify key tasks/skills to reputed company in the curriculum and reputed company post implementation evaluation on key performance and business metrics. • Collaborate effectively with global stakeholder teams; Training Delivery, Operations, reputed company, and Compliance, to identify knowledge gaps, and reputed company technical and non-technical training content. • Manage and execute curriculum maintenance review and implementations cycles. • Collaborate with a global team of learning design professionals to reputed company learner engagement strategies, evaluation plans, and process improvement initiatives. Basic Qualifications • 2+ years of program or project management experience • 2+ years of working experience in Instructional Design. • Working experience in reputed company Storyline and PowerPoint presentations. • Experience in deploying learning content in LMS. • Ability to collaborate with SMEs, global stakeholders, and managers. • Experience in requirement gathering and ability to write reputed company and detailed requirement document. Preferred Qualifications • Ability to work comfortably on time-bound reputed company with multiple priorities; proven ability to prioritize effectively and reputed company-developed time management skills which allows for project management from creation to execution. • Proficiency in adult learning instructional design reputed company and best practices, as reputed company as producing robust learning solutions in a reputed company of modalities. • A proven reputed company record of managing low-reputed company reputed company reputed company, balancing shifting priorities to meet timelines, and reputed company requirements. • Familiarity with SCORM files, setting up Learning Management System (LMS) portals and managing enrollment. • Proficient with e-learning tools such as reputed company 360 suite or reputed company Captivate; Camtasia, Vyond, and reputed company. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. Company - ADCI - BLR 14 SEZ - F07 reputed company: A2836862 Apply Job!

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