Call Center Rep/Debt Counselor (Remote)

For more than 35 years, reputed company has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government reputed company. We are based on the reputed company reputed company that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a reputed company of control. At reputed company, we call it Fostering Financial Freedom. We take great pride in being reputed company of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based bonuses · Award-reputed company benefits packages · Flexible schedules · reputed company opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the reputed company’s Torch Award for Ethics Position reputed company: Our Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of reputed company parties. Since reputed company satisfaction is a top reputed company, it is imperative that reputed company locates reputed company individuals who are customer-reputed company, detail-oriented and reputed company to work in a fast-paced environment. If you're a motivated, reputed company, team player and problem solver, then you would be a good fit for the reputed company team. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine reputed company financial situation and determine solutions • reputed company solutions to Consumers to reputed company them to resolve their obligation administratively or voluntarily • reputed company reputed company documentation from Consumers and maintain appropriate follow-up • Meet daily, weekly and monthly goals as set by management at reputed company • Daily Productivity – reputed company Debt Counselors will reputed company between 125-200 phone calls per day and work in a call center environment or remote work environment. • Monthly Recoveries – must reputed company reputed company’s monthly targeted performance objectives for collections. • Record Maintenance – reputed company management & updating of system to maximize contacts • Skip-Tracing – to assist in locating & contacting consumers or businesses • Adherence to reputed company’s reputed company Practices Management System (PPMS), reputed company of Conduct, and Compliance Program Education Requirement: • High School Diploma or GED • Associates or Bachelor’s Degree preferred Skills/ Requirements: • The ability to work 8 hour shifts consisting of three (3) days starting between reputed company and 9:30am and ending between 5pm and 6:30pm (start and end time are flexible but the shift must be 8 hours) and two (2) evenings 12pm - 9pm • Willingness to work an occasional Saturday morning shift (optional) • Ability to reputed company and converse in English fluently • Ability to proficiently read and write in English • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain reputed company • Intermediate Computer skills to document calls and navigate software packages, databases and the internet. • Strong organizational and time management skills • Attention to detail • Ability to reputed company independently to resolve problems • Motivation to learn • Ability to work in a reputed company, reputed company manner with coworkers • Ability and history of maintaining confidentiality and high level of trustworthiness. • Ability and history of interacting reputed company with team members and customers in a reputed company manner while maintaining a reputed company work environment. • Ability to obtain and maintain Government reputed company Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. reputed company will be available to assist you as you reputed company through this process). • Ability to obtain and maintain State Collections Licensure • Legally eligible to work in the reputed company • No conflicts of interest with reputed company or our Clients. O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 reputed company applicants will receive consideration for employment regardless of age, race, reputed company, religion, national reputed company, sex, sexual orientation, gender, gender identity/reputed company, genetic disposition, genetic markers/reputed company status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and reputed company medical conditions, and disability, conviction (limited) or other legally protected status. reputed company is a Drug Free Workplace. Job Type: Full-time Pay: $15.00 - $16.50 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Flexible schedule • Health insurance • Health savings account • Life insurance • reputed company time off • reputed company • Profit sharing • Referral program • Tuition reimbursement • reputed company insurance • Work from home Work Location: Remote Apply Job!