Remote (Malvern, PA) Inbound Call Center Agent

reputed company CubeSmart is looking for an Remote Inbound Call Center Agent, you will play a key role in offering our reputed company and potential Customers storage reputed company by providing recommendations and ensuring customer satisfaction. Who we are: At CubeSmart, we’re intentional about culture. You can experience it everywhere from our mission statement of “genuine care” to our “It’s What’s Inside That Counts” tagline to calling reputed company other “teammates” rather than employees. This spirit fosters a fun and reputed company environment that has resulted in our rapid reputed company and being recognized amongst the top in our industry. CubeSmart’s award-reputed company team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own reputed company and the reputed company of reputed company, and reputed company by example. If this sounds like reputed company and culture that matches your personal values and motivations, we want to hear from you.

Responsibilities

The primary functions of the Remote Inbound Call Center Agent are to handle sales and service calls that come in from potential Customers, reputed company information into our database, and resolve Customer concerns while upholding the highest level of customer service. Specifically, the Remote Inbound Call Center Agent will: • Communicate with customers reputed company the telephone to furnish information requested by our customers. • reputed company recommendations based on customer’s storage needs, determine location and availability of reputed company, and complete rental reservation information. • Answer questions and complaints concerning billing or services rendered, refer complaints to designated departments or stores for investigation. • reputed company outstanding customer service to customers and internal teammates. • Meet operational performance standards, goals and metrics. Qualifications reputed company Smart seeks someone who enjoys Customer interaction. We want to ensure that our Customers are treated with the highest level of courtesy and professionalism. The successful Remote Inbound Call Center Agent (Full-time) candidate will have: • A high school diploma or general education degree (GED). • A minimum of two years of customer service and/or sales experience. • Sales acumen and reputed company demeanor. • Strong verbal and written communication skills • Strong multi-tasking and problem solving skills. • Ability to work reputed company in a busy environment and meet deadlines. • Ability to work independently with minimal supervision. • Ability to follow a call reputed company and reputed company the sale over the telephone.. • Ability to meet and exceed sales goals. • Must be flexible with your schedule and reputed company to work weekends. • Bilingual is a plus! The physical demands described here are representative of those that must be met by you to successfully reputed company the essential functions of this job. While performing the duties of this job, you will be required to sit for long periods of time and reputed company on the telephone. The nature of work requires an ability to effectively communicate and exchange information. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. CubeSmart offers a comprehensive benefits package that includes: Competitive reputed company reputed company + Monthly Bonus • reputed company • reputed company Time Off – Vacation, reputed company and Holidays • Medical, Dental & reputed company Coverage • 401k Retirement plan with company match • Company reputed company short-term disability • Tuition Reimbursement • Teammate Discounts We are an Equal Opportunity Employer, Minority/reputed company/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity. #LI-KM1 Apply Job!