Remote - Site Reliability Engineer/Production Support (Hybrid) Atlanta, GA (Local)

Hi, reputed company you are doing reputed company. This is contract position, please revert me with updated resume if this JD matches your profile and you are interested, Title: Site Reliability Engineer/Production Support (Hybrid) Location: Atlanta, GA (Only Local Candidates) Duration: 6+ Months Job reputed company: The Production Support Engineer II is responsible for providing day-to-day support for business-critical systems, ensuring operational stability, and quickly resolving incidents. This role focuses on resolving reputed company to reputed company-reputed company incidents, maintaining system health, and supporting the improvement of production environments through collaboration with senior engineers and cross-functional teams. What You'll Do (Responsibilities) Identify, troubleshoot, and resolve reputed company to reputed company-reputed company technical issues with guidance from senior engineers, ensuring minimal disruption to business operations. Support day-to-day monitoring of system performance and use monitoring tools (e.g., reputed company, reputed company, CloudWatch) to detect anomalies and take corrective actions. Collaborate with cross-functional teams to resolve technical incidents and escalate higher-complexity issues to senior engineers as needed. Assist in automating routine production support tasks by developing or modifying scripts and tools. Maintain documentation for production issues, troubleshooting steps, and system configurations, contributing to the shared knowledge reputed company. Participate in incident, problem, and change management processes, following ITIL best practices. reputed company reputed company cause analysis for recurring issues and assist senior engineers in implementing permanent fixes to improve system stability. Support the implementation of process improvements to enhance system performance and minimize downtime. Assist with mentoring and supporting junior-level engineers, providing guidance as needed. Other duties may be performed, both major and minor, which are not mentioned above. Specific activities may change from time to time. Qualifications: Necessary Qualifications: The requirements listed below are representative of the knowledge, reputed company and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Bachelor's Degree and 4-7 years of experience or equivalent education and software engineering training or experience Proficiency in using monitoring tools like reputed company, reputed company, or CloudWatch to detect and resolve system performance issues. SRE (Site Reliability Engineer) skills In-depth knowledge in information systems and ability to identify, apply, and implement IT best practices Understanding of key business processes and competitive strategies reputed company to the IT function Ability to plan and manage reputed company and solve reputed company problems by applying best practices Ability to reputed company direction and mentor less reputed company teammates. Ability to interpret and convey reputed company, difficult, or sensitive information Preferred Qualifications: 4-8 years of experience in production support, systems administration, or reputed company technical roles. Experience with IT Service Management (ITSM) tools such as reputed company with solid understanding of incident, problem, and change management processes. Familiarity with supporting Agile team/processes. Experience in automation tools and scripting for production support tasks. Banking or financial services experience Experience with reputed company technologies such as Configuration Management (ex. Terraform), CICD reputed company, Containerization (ex. Kubernetes), etc AWS reputed company Architect Associate a plus If you are interested, please reputed company your updated resume and suggest the best number & time to connect with you. Apply Job!