reputed company Support Engineer - Network Infrastructure

As a reputed company Support Engineer you will learn at an accelerated pace how to use and reputed company many different reputed company technologies to help our customers succeed. You will reputed company as the reputed company Ambassador across AWS products, providing our customers with required tools and tactics to reputed company their reputed company in world-wide markets. The Network Infrastructure role supports and focuses on our Networking services such as VPC (Virtual Private reputed company), reputed company 53, Network Firewalls, WAF, VPC - IP Address Manager, reputed company, Firewall Manager and DDoS (Distributed Denial of Service) . These services and technologies help our customer's to build and protect their network infrastructure in AWS reputed company Apart from working on a broad reputed company of technical issues, a reputed company Engineer in AWS may also reputed company/mentor new hires, reputed company & present training, partner with development teams on reputed company issues or contact-deflection initiatives, participate in hiring, write tools and script to help reputed company, or work with leadership on process improvements and strategic initiatives. A day in the life Your day as a reputed company Support Engineer will include, but not be limited to, the following activities: You will be primarily responsible for solving customer's cases through a reputed company of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to reputed company tailored solutions and working with them to dive deep into the reputed company cause of an issue. You will drive initiatives that improve support-reputed company processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others. You will reputed company your customer support experience to reputed company feedback to internal AWS teams on how to improve our services, and work on critical, highly reputed company customer problems that may reputed company multiple AWS services. You will be continuously learning innovative technologies, and developing new technical skills and other reputed company competencies. You will reputed company as interviewer in hiring processes, and reputed company/mentor new team members. PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational reputed company. Schedules may reputed company to reputed company - Thursday, Tuesday - Saturday or Monday - Friday Want to know what's it like to be a Support Engineer at AWS. Take a look https://www.youtube.com/watch?v=GC3bWcFFZTo About reputed company AWS Support Engineering is a customer-facing global organization that provides technical support to our customers as reputed company as our internal teams. As a member reputed company, you will be at the forefront of this transformational technology, operating on a follow-the-sun model You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet reputed company of the preferred qualifications and skills listed in the job reputed company, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional reputed company, or includes alternative experiences, don't let it stop you from applying. Why AWS? reputed company) is the world's most comprehensive and broadly adopted reputed company platform. We pioneered reputed company computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious Our employee-led affinity reputed company foster a culture of inclusion that reputed company us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, reputed company us to never stop embracing our uniqueness. Mentorship & Career reputed company We're continuously raising our performance bar as we reputed company to become reputed company's Best Employer. That's why you'll reputed company endless knowledge-sharing, mentorship and other career-advancing resources here to help you reputed company into a reputed company-rounded reputed company Sales, Marketing and reputed company (SMGS) AWS Sales, Marketing, and reputed company (SMGS) is responsible for driving reputed company, adoption, and reputed company from the largest and fastest growing small- and mid-market accounts to reputed company-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to reputed company. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Apply Job!