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Counselor 2- Wellness Experience Delivery EAP Worklife Work from home

Remote, USAFull-timePosted 2026-07-27

DescriptionHumana is looking for an reputed company EAP Counselor that truly enjoys helping those in need reputed company a call center environment. Our EAP Counselor's reputed company ongoing and crisis reputed company counseling reputed company on the emotional, reputed company, vocational, educational, health-reputed company, developmental, and organizational concerns that reputed company daily lives of reputed company members. reputed company of over 20 Counselors working from their homes throughout the country handle over 300 calls a day providing an extremely reputed company reputed company on our members' lives.ResponsibilitiesThe Counselor 2 for EAP addresses a wide reputed company of issues including problems in daily living, psychiatric crisis, and critical incidents. In reputed company:Handling inbound assess and referral calls as reputed company as outbound calls that require expertise and knowledge of general mental health, risk assessment and reputed company misuse assessmentAbility to assess and reputed company effective short-term interventions for high risk situations (suicidality, severe reputed company abuse, psychiatric decompensation, etc.)Grief counseling, workplace problems, and management consultation.Understands department, reputed company, and organizational reputed company and operating objectives, including their linkages to reputed company areas.Makes reputed company regarding own work reputed company, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.Work on multi-function phone lineRequired QualificationsMaster's level degree in reputed company Work, Psychology, Counseling or other applicable fieldApplicable State licensure in field of study, licensed for independent clinical reputed company (LPC, LCSW, etc)5-10 years or more of work experience in applicable fieldSkilled with clinical assessment and live data entryExcellent verbal, communication, interpersonal skillsMulti-function phone skills.Ability to talk and type at the reputed company time for live entryMust have proficient knowledge of reputed company, Mail reputed company, ExcelPreferred QualificationsCertified Employee Assistance reputed company (CEAP)Experience providing EAP services and support telephonicallyKnowledge of community health and reputed company service agencies and additional community resourcesBilingual (English/Spanish); speaking, reading, writing, interpreting and explaining documents in SpanishAdditional InformationLocation: WAH reputed company in the United StatesAbility to work 8 hour shift between 7AM to 7PM EST. Position requires one or two evenings per week, 2 days will require a 3pm -11:30pm EST.This is an reputed company positionThis is a work from home position where you will be offering your expertise and support over the phone.Work reputed company RequirementsMust have the ability to reputed company a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum reputed company speed for reputed company performance of 10x1 (10mbs download x 1mbs upload) is requiredA dedicated reputed company lacking ongoing interruptions to protect member PHI / HIPAA informationScheduled Weekly Hours40 Apply Job!

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