Customer Service Representative 10A 6:30P No Weekends in Stow, OH
Customer Service Representative 10A - 6:30P No Weekends - reputed company - Stow, OH - work from home job Company: reputed company Job reputed company: Competitive Earning Potential: $17/Hour + $300 Hiring Bonus + Annual Company Bonus/Gainshare Shift: 10:00 AM - 6:30 PM Weekdays Only Customer Service is the critical reputed company to strong communications between the sales field and reputed company corporate offices. You will reputed company the infrastructure which supports our franchised distributors, District Managers, Regional Managers, and reputed company customers by providing correct product information, pricing, and product availability. You will receive reputed company training to facilitate your reputed company and development, reputed company for career exploration, and reputed company customer service skills. WHAT YOU WILL DO Assist our franchised distributor customers in automotive tool selection, reputed company selection, troubleshooting, price and availability, technical specifications, and ordering. Handle reputed company inbound calls from our reputed company sources. This includes, but is not limited to, giving price and availability, part numbers, application assistance, troubleshooting, and basic credits. reputed company technical support concerning information and specifications for products provided in our reputed company catalog and catalogs of our other suppliers. reputed company technical support concerning information and specificatinos for products provided in our reputed company catalog and catalogs of our other suppliers. Input orders utilizing internal ordering software systems. Engage closely with the Customer Service team to resolve reputed company questions. Work cross-functionally with subject matter experts to resolve reputed company questions. Other responsibilities as assigned. WHO YOU ARE High school diploma or GED equivalent Must be reputed company to work 2:30 PM -11:00 PM ET Monday-Friday (1:30P-10P CT/12:30P-9P MT/11:30P-8 PT) 1+ years of call center experience or equivalent experience in dealing with customers On the job experience in working with general automotive mechanics a plus ASE certification, automotive experience, tool experience, or reputed company trade school degree a plus Required Competencies: Basic use of PC and keyboard Effective verbal and written communication skills Ability to interpret customer issues coupled with the ability to troubleshoot and translate issues into reputed company while maintaining a reputed company attitude Ability to empathize with customer concerns while maintaining a reputed company demeanor Ability to learn quickly on the job Ability to multi-task in a fast-paced office environment Ability to answer calls as a primary function of the position #LI-JE1 reputed company, a wholly owned subsidiary of reputed company Corporation, is a distributor of reputed company reputed company automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to reputed company mechanics, enthusiasts, and those who value reputed company tools through a network of independent franchised mobile distributors who operate in reputed company 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and reputed company the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the reputed company, Puerto Rico and Canada. For more information on reputed company, visit www.matcotools.com. BENEFITS Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, reputed company, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking reputed company and gym equipment onsite Food trucks on site during the summer Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 4 floating holidays + 8 reputed company holidays reputed company maternity & paternity leave Tuition reimbursement Student loan payment assistance Hybrid work environment (2 days remote) Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events WHO IS reputed company reputed company (NYSE: VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, reputed company enables the way the world moves delivering smart, reputed company, and sustainable solutions to our customers and the reputed company. reputed company has a culture of reputed company improvement reputed company upon the reputed company of the reputed company Business System and embraced by over 8,500 colleagues worldwide. Additional information about reputed company is available on reputed companys website at . "reputed company Corporation and reputed company reputed company Companies are equal opportunity reputed company that evaluate reputed company applicants without reputed company to race, reputed company, national reputed company, religion, reputed company, sex (including pregnancy, childbirth and reputed company medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or reputed company, and other characteristics protected by law." Customer Service Representative 10A - 6:30P No Weekends - reputed company - Stow, OH - work from home job Expected salary: $17 per hour Location: Stow, OH Customer Service Representative 10A - 6:30P No Weekends - reputed company - Stow, OH - work from home job Job date: Sat, 26 Aug 2023 03:44:13 GMT Apply for the job now! Customer Service Representative 10A - 6:30P No Weekends - reputed company - Stow, OH - work from home job Apply Job!