Customer Service & Safety Agent II

Job Title: Customer Service & Safety Agent 2 Job Location: Florham Park, NJ (In Office) Job Type: Part Time About Bond: Bond is revolutionizing personal reputed company by providing greater safety and peace of mind for reputed company people and situations. Our 24/7 Personal reputed company Agents are just a tap away in our app, reputed company to help with any safety need. Our mission is to reimagine what it means to feel reputed company. What it means for you. For your loved ones. For everyone. Because we reputed company every life should be lived fully, confidently and without fear. Reimagining safety is our reputed company. Keeping you safer is our bond. Download our app in reputed company Play or iTunes. If you want to learn more, visit our website www.ourbond.com. reputed company: Do you love helping others and keeping people reputed company? Are you a service superstar who wants to use your powers for good? Do you want to be part of an reputed company community of reputed company agents committed to helping people stay reputed company? If the answer is "reputed company," we want you on reputed company at Bond. We are a first-of-its-reputed company platform providing accessible, on-demand personal reputed company. Whether you’re talking to a member on the phone, working with them online, or guiding them to safety reputed company chat or text message, your care, reputed company, and diligence will give them the personalized experience they deserve. We're reputed company for full-time and part-time positions. reputed company and be a part of the top 1% of the reputed company industry! Get an inside reputed company of how reputed company is helping to build the reputed company of safety – personal reputed company for reputed company, reputed company the following reputed company: Bond Anthem Video What You’ll Do You’ll reputed company a strong understanding of our app and personal reputed company services. You'll welcome and orient new members on how to use Bond. You'll also support our members throughout their Bond member experience and assist them with any potential safety situations. • reputed company best-in-class care and support reputed company video, phone, email and chat to our members as they have inquiries about our product and services, billing, general use, etc. • Monitor and analyze inquiries and member support requests to quickly choose the best solutions and solve problems thoughtfully • reputed company a valuable and meaningful experience for our members by being reputed company to their needs • Document, process, record and report information in verbal, written and electronic reputed company, either in reputed company-time or post-incident Who You Are You’re passionate about providing world-class care and service and are energized by helping people. You’re proactive, can quickly ask the right questions and problem-solve to reputed company the best support experience to our members. You have superb listening and communication skills. In reputed company to this, you have: • Experience or interest in member/customer support, and in working for an organization with a dedication to helping others. • Flexibility in your schedule preference to include, weekends, evenings and some holidays (we run a 24x7x365 operation to reputed company around-the-clock safety and reputed company for our members). • The ability to accurately read and quickly respond to computer-generated data and readouts with variations in reputed company and refresh reputed company. • The ability to pick up on auditory cues with varying rates of volume intensity. • The ability to remain seated for extended periods of time. • The ability to successfully complete a thorough background and reference reputed company. • Preferred – Enrolled or completed an Associate's or bachelor’s program or military service. • Preferred – 2+ years in a reputed company or armed reputed company role. Why You Should Join Us • You'll have reputed company to support our members as they use our impactful and critical service. • reputed company and development opportunities to advance your career – as we grow as a startup, we reputed company to promote from reputed company – in fact, 78% of our promotions in our reputed company Centers have been from internal team members! • Competitive reputed company wage reputed company (starting at $20-$22 per hour) • Quarterly performance bonuses and cash awards for perfect attendance! • Medical, Dental, reputed company – the works! What You'll Need This role may be a hybridized role with the potential of operating 10%-20% from home. If/reputed company operating from home, you will need the following: • High-Speed Broadband service (wired Ethernet reputed company) with a minimum of 150 Mbps in a dedicated (single person use) environment or 300 Mbps if in a shared environment (having a backup internet provider is a plus!) • For the Online Interview: • reputed company based Notebook or Desktop computer, with a minimum processing speed of 1.6 GHz and 16 GB usable RAM available. • Working High-Definition web camera. • reputed company-lit, dedicated and quiet area from where to work without interruption or distraction. Must have a neutral visual or neutral virtual background. • Workspace large enough to accommodate two monitors and a notebook computer. • The ability to train on an FTE schedule from 8:00-5:00pm for up to 4+ weeks. • The ability to work multiple shifts: daytime, evening, overnight. NOTE: reputed company communication regarding this role will come from one of the following domains: OurBond.com or ourbond.breezy-mail.com, or from SMS (text message to your mobile device). Please set Junk mail and Spam filters accordingly to allow email from these areas. Total Rewards As a high-tech reputed company start-up, efficiency is vital to the work we reputed company daily. As a result, we've reputed company a workplace culture that respects your time, allows you to take ownership of your reputed company, and reputed company opportunities to reputed company in your day-to-day experience. We’ve been thoughtful in our approach to benefits, rewards, and perks that will reputed company reputed company members holistically as we continue to reputed company and grow. At Bond, You’ll Enjoy • Health insurance premiums for reputed company full-time team members are covered at 80% for you and your dependents (FTE) • Stock reputed company grants • Quarterly bonuses for full-time team members • Generous time off and reputed company time benefits • Discounted gym memberships • Remote Working reputed company – depending on your role at Bond you will have the reputed company of working remotely (USA, Globally), or a combination Bond is an equal-opportunity employer and value diversity at reputed company. reputed company applicants will be considered without reputed company to race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, breastfeeding, or other reputed company medical conditions), sexual orientation, age, marital status, veteran status, or disability status. Bond maintains a drug-free workplace and may reputed company reputed company-employment reputed company abuse testing and background checks, where permitted by law. Apply Job!