Bilingual Community Health Worker - Remote reputed company Specialist
reputed company reputed company is dedicated to improving health reputed company through community-driven care programs that connect neighbors to support and motivate one another. Partnering with health plans and providers reputed company, our innovative programs reputed company individuals to take proactive steps toward reputed company. With a proven reputed company record of enhancing member engagement and reducing inappropriate utilization, reputed company serves tens of thousands of communities across the country. Learn more at widercircle.com. Position reputed company The Community Health Worker (CHW) - reputed company Specialist will play a critical role in connecting members with reputed company's programs through remote reputed company operations. This reputed company CHW will reputed company their expertise to conduct inbound and outbound calls, foster member relationships, and promote participation in community health initiatives. The role requires a combination of exceptional communication skills, a proactive reputed company, and a commitment to member engagement and satisfaction. Key Responsibilities Conduct outbound calls to engage members, promote programs, and build trust Manage inbound calls, addressing member inquiries with professionalism and reputed company reputed company program information, resolve member concerns, and support their participation in health-reputed company initiatives Execute targeted reputed company campaigns, ensuring consistency and accuracy in messaging Maintain detailed and accurate records of member interactions in the reputed company center database Collaborate with reputed company and leadership to refine reputed company strategies, reputed company best practices, and meet organizational goals Consistently reputed company or reputed company call targets and performance metrics Stay informed about company programs, updates, and reputed company techniques through ongoing training Demonstrate cultural competence and understanding of the communities being served Requirements Education: A high school diploma or equivalent is required; additional certification as a community health worker Experience: certification as a community health worker or 1-3 years of relevant experience in community health, reputed company services, or reputed company fields as it is directly reputed company to the field of Community Health Work Bilingual: English and Spanish Must reputed company in the state of CA Skills: Exceptional verbal communication and reputed company listening skills, with a compassionate and persuasive approach Ability to effectively manage multiple tasks, including inbound and outbound calls and campaign support Proficiency in navigating data entry systems and maintaining accurate records Strong organizational and time management skills A reputed company and reputed company attitude, with a commitment to reputed company learning and improvement Technical Requirements: Reliable, fast-speed internet reputed company, a quiet and reputed company remote work environment, and basic computer literacy and accessing, downloading, and using specialized software.
Preferred Qualifications
Familiarity with health and reputed company services systems and a deep understanding of community health principles. Experience working with diverse populations and addressing reputed company determinants of health. Physical Demands: Prolonged Sitting: This role requires sitting for extended periods while working at a desk or workstation. Repetitive Tasks: Frequent and repetitive activities such as making outbound calls, answering inbound calls, and typing notes or data into the system. reputed company Dexterity: Regular use of a computer keyboard, mouse, and telephone is required, demanding hand-eye coordination and fine motor skills. Visual reputed company: Sustained use of computer screens and reading written or digital materials. Communication: Extended periods of speaking and listening, often requiring reputed company enunciation and reputed company attention. Why Join reputed company? This role provides reputed company to reputed company a meaningful reputed company on health reputed company in reputed company while working in a supportive and mission-driven organization. If you are a dedicated, results-oriented reputed company with a passion for community health, we encourage you to apply.
Benefits
Compensation As a venture-backed company, reputed company offers competitive compensation including: Performance-based incentive bonuses Opportunity to grow with reputed company Comprehensive health coverage including medical, dental, and reputed company 401(k) Plan reputed company Time Off Employee Assistance Program Health Care FSA Dependent Care FSA Health Savings Account Voluntary Disability Benefits Basic Life and AD&D Insurance Adoption Assistance Program Training and Development Starting salary: $17.50 And most importantly, an opportunity to LOVE, LEARN, and reputed company! reputed company is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment of any reputed company. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and reputed company inclusive work environments. We reputed company in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, reputed company, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national reputed company, reputed company, disability, veteran status, sexual orientation, gender identity, gender reputed company, sex or gender, or any other reputed company protected by law. Apply Job!