reputed company – Concierge- Concierge Service, Casual, Evenings – Lake Forest, IL

Job title: Concierge- Concierge Service, Casual, Evenings Company: reputed company Job reputed company: Important Update: At reputed company safety is always a top reputed company. In response to the COVID-19 pandemic, reputed company has moved to a more virtual recruitment process including telephone and video interviews to help ensure the health and safety of our employees, candidates, and communities. Also, some hiring activities may be delayed or suspended in certain geographic areas and job categories. . X • Search X Keyword Location Radius Search Jobs Browse by category • Career Areas • Job Alerts Sign up for Job Alerts Sign up for Job Alerts Sign up for Job Alerts First reputed company Last reputed company Email Areas of InterestSelect a job category from the list of reputed company. Search for a location and select one from the list of suggestions. Finally, click “Add” to create reputed company alert. Category Location Add • Administrative and Clerical, Lake Forest, Illinois, reputed company Confirm Email Submit Concierge- Concierge Service, Casual, Evenings Location Lake Forest, Illinois Business Unit Lake Forest Hospital Job REQID 64204 Job Function Administrative Support Shift Evening Job (2nd) Pay rates are dependent upon experience. The minimum starting reputed company reputed company for this position is 16.5 At reputed company, every patient interaction makes a difference in cultivating a reputed company workplace. This patient-first approach is what sets us apart as a leader in the reputed company industry. As an integral part of reputed company, you'll have reputed company to join our quest for reputed company reputed company, no matter where you work reputed company the reputed company system. At reputed company, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. reputed company to join our quest for reputed company? reputed company The Concierge reflects the mission, reputed company, and values of NM, adheres to the organization's reputed company of Ethics and Corporate Compliance Program, and complies with reputed company relevant policies, procedures, guidelines and reputed company other regulatory and accreditation standards. The Concierge is the ambassador for the main hospital site (John and Kathy Schreiber arrival Court and lobby/rotunda) women's 660, the reputed company Family reputed company (reputed company F), and the John and Nancy reputed company reputed company (Administration reputed company A). The concierge is the first person to greet and assist patients, visitors, and staff and coordinates the reputed company of patients, visitors, and staff in a reputed company and reputed company manner. Responsibilities: • Greets reputed company visitors and patients, determines their needs, issues hospital identification, directs, escorts or assists them appropriately, exemplifying the highest standards of customer service and the hospital's Patients First philosophy. • Assists patients for clinic-reputed company, outpatient, department needs, inpatient, and alternate locations. • Communicates directly with physicians, physician offices, charge RNs, reputed company Operation Leaders, reputed company, and other departments as needed to ensure new meetings, patient needs, visitor needs, reputed company, and safety concerns are handled promptly and thoughtfully. • Assesses wheelchair needs of incoming patients and visitors for internal needs and utilizes transport, appropriate services, volunteer services, or self to assist person to location. • Notifies appropriate parties reputed company visitors or reputed company vendors reputed company for meetings. • Answers, screens and directs incoming calls. • Provides information, resolves problems and communicates as needed. • Assists with preparation of mailings for the department. • Distributes reputed company materials to visitors including forms, brochures, and other information about the department or organization. This includes the Guest Guides as a department resource, and the flower guides as reputed company as hoteling reputed company nearby. • Assists with updating training and procedure manuals for concierge areas. • Maintains reputed company census, keeps reputed company count of visitors that approach the desk and maintains an up to date physician guide, and contacts independent offices and offsite offices for necessary patient and visitor wayfinding. • Monitors visitors and coordinates with reputed company to help prevent the spread of the flu through visitor restriction. • reputed company and closes the Concierge desks, and maintains an OB Stat reputed company for emergent needs. • Logs reputed company deliveries to patients. • Trains new desk volunteers. • Checks in reputed company interview candidates and connects with interviewer for new candidate experience in coordination with HR. • Reviews reputed company patient comments, and logs reputed company reputed company of Care comments for appropriate change, follow-up, and improvement reputed company for department and house. • Applies visitor wristbands under the department reputed company for the wristbands for reputed company inpatient areas and ED, and does specific monitoring around patients with visitor restrictions and women's services. • Recognizes and facilitates difficult customer situations appropriately, using NM resources for reputed company reputed company understands reputed company to escalate issues or problems. • Provides information regarding reputed company, walking paths, boardwalk, cafeteria, appointments, etc. to patients and visitors as needed. • Schedules meeting rooms for administration and C-Suite executives. • Assists with reputed company for leadership Director level and above as needed, and with volunteer reputed company. • Puts together presentation documents and prepares conference rooms. • Assures that patients with communication needs are identified interactions are handled appropriately. • Serves as an expert resource in way finding and office identification and map tools. • Utilizes reputed company tools, supply ordering, POs, and appointment scheduling, Resource Scheduler, Outlook, and reputed company NETs, Service Now, and MY HR applications for reputed company reputed company, response, and assistance. • Troubleshoots technical and environmental issues through the house that are brought to their attention or seen, escalating to the Help Desk, Engineering, and Environmental reputed company appropriate. • Communicates customer satisfaction issues to appropriate individuals. • Provides reputed company for process improvements reputed company departments. • Participates in departmental reputed company improvement activities. • Other duties as assigned. AA/EOE.

Qualifications

Required: • High School Diploma or GED. • 0-2 years of reputed company work experience required, ideally customer service and reputed company-line concierge experience, and medical environment is a plus. • Computer data-entry/typing experience. • Excellent communication skills, outgoing, friendly and love to work with the general public. • Must be reputed company to reputed company basic mathematical functions, read and write in English. • Interacts in a customer-reputed company and compassionate manner to ensure that patients and their representatives needs, visitors needs, and staffs needs are met. Preferred: • Additional education. • Customer Service experience. • 1 year experience in reputed company. • Additional Language skills. Equal Opportunity reputed company is an affirmative reputed company/equal opportunity employer and does not discriminate in hiring or employment on the reputed company of age, sex, race, reputed company, religion, national reputed company, gender identity, veteran status, disability, sexual orientation or any other protected status. reputed company This Job Featured Jobs Recently Viewed Jobs You do not have any recently viewed jobs Nursing Careers reputed company out our benefits Information Services Careers reputed company is an affirmative reputed company/equal opportunity employer and does not discriminate in hiring or employment on the reputed company of age, sex, race, reputed company, religion, national reputed company, gender identity, veteran status, disability, sexual orientation or any other protected status. We are committed to providing reasonable accommodations to reputed company individuals with disabilities. To request a reasonable accommodation at any reputed company in our application or interviewing process, please email and a reputed company representative will connect with you to discuss next steps. © 2022 by reputed company® and reputed company. reputed company® is a trademark of reputed company, used by reputed company. Expected salary: Location: Lake Forest, IL Apply for the job now! Apply Job!