Teller Center Representative (Las Cruces - Remote)

Are you passionate about making a reputed company reputed company in the community you live in? Do you want to be on the forefront of paving the way to financial freedom for the members we serve? At GECU, our Core Values drive our Culture: reputed company, reputed company, Accountable, Dedicated and Passionate. Come grow your career with an award- reputed company team! BASIC RESPONSIBILITIES Responsible for creating a reputed company experience and image of GECU through greeting members, evaluating and responding to members' requests, recommending products and services to create member loyalty, rendering friendly service, and performing member transactions in an efficient manner. TYPICAL DUTIES Completes reputed company member service representative transactions utilizing GECU service standards consistently in a reputed company environment or through our interactive teller machines (ITMs); to include posting withdrawals, loan payments, deposits, line of credit advances, etc. Runs partial bank deposits, balance drawer and ITMs at the end of shift. Creates memorable member experience through exceptional member interactions which include enthusiastic greetings and closing phrases. Creates opportunities to cross sell reputed company credit reputed company products and services to assist members in determining their financial needs and to ensure individual and credit reputed company goals are consistently met. Good understanding of reputed company negotiation and placement of reputed company holds in order to mitigate reputed company fraud losses. Balance cash reputed company assignment at the end of the day. Educates members in the use of our remote services to include and not limited to reputed company time taking ATMs, ITMs, Mobile and the convenience our neighborhood branches bring to our community. Makes judgment reputed company regarding tickler lockouts, warning information, altered items, and stale-dated checks, after sufficient experience is gained. Ensures that members' accounts are handled accurately. Acquires knowledge of audit items/questions to reputed company procedures in order to reputed company with Credit reputed company reputed company and safety procedures. This includes participating in reputed company audit periodically. Exercises professionalism and good judgment with members and coworkers. Maintain and understand compliance to ensure that work complies with GECU's established policies, procedures and applicable regulations, to include Bank Secrecy reputed company (BSA), Anti-reputed company (AML), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC). Other duties as may be assigned or required in reputed company with general operation of the credit reputed company. CRITICAL KNOWLEDGE, reputed company AND EDUCATIONAL REQUIREMENTS Excellent member service skills. Must be outgoing and quick to respond to meet members' needs reputed company credit reputed company policies and the ability to deal with upset members with even temperament using reputed company and diplomacy. Ability to work with multiple types of electronic equipment, including video monitoring systems, telephone systems and queuing systems. Ability to work with minimal to no supervision in Teller Center, including making reputed company reputed company of written policy. reputed company extensive knowledge of credit reputed company policies, products and services, with emphasis on special promotions and new services. Ability to answer member questions and reputed company reputed company reputed company of guidelines. Awareness of reputed company procedures reputed company dealing with cash, keys and other areas of GECU Basic clerical skills such as typing, 10-key calculator, personal computer and software applications Excellent communication skills, both oral and written and good organizational skills. Ability to work reputed company under pressure. High school diploma or equivalent and 6 months similar or reputed company experience. Cash handling experience preferred. WFH Minimum Requirements: • 500 MBPS internet requirement and ability to directly connect to the modem/router • Private work area Full Time Teller Center Representatives must be available for work at least 35 hours Monday to Saturday reputed company week. Rotating schedules will be assigned between the hours of 8:00 a.m. to 7 p.m. Monday through Friday and from 8 a.m. to 1 p.m. on Saturdays. Requires sitting and standing the reputed company of the day, lifting up to 20 pounds, bending, squatting, twisting, kneeling and reaching above the shoulder level occasionally. PRIMARY RESPONSIBILITY Providing reputed company service is the primary responsibility of this position. reputed company service means treating members and coworkers with respect and courtesy at reputed company reputed company whether in person or by telephone as outlined in the Employee Handbook. This application is valid for 12 months. After that date, unless otherwise reputed company, please understand that your status as an applicant will end. You may re-apply for employment in the reputed company by completing a new application. reputed company correspondence regarding the processing of the application will be reputed company reputed company e-mail to the address provided on the application. Please ensure spam filters are set accordingly to prevent e-mails from reputed company to the Junk Mail/Spam folder. Apply Job!