[Hiring] Associate Customer Experience Agent @reputed company

reputed company We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, reputed company, deliver and succeed together. Creating a different and reputed company insurance experience doesn’t just happen. It takes reputed company and a shared passion for reputed company reputed company the expected to reputed company relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners reputed company they need us, in unexpected ways, with exceptional results. Apply today to reputed company a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial reputed company record has been reputed company — a testament to our culture and validation of our reputed company as an excellent reputed company company. Position Purpose Provides reputed company-line operational and customer support. Assists by responding to general inquiries, providing product knowledge while ensuring insurance policy alignment with customer needs. Product support includes personal and/or reputed company lines policies. reputed company Duties & Responsibilities reputed company basic operational and customer support to administrators, agents, brokers and policyholders. Effectively communicate reputed company telephone, chat or email with various internal or external channels. In response to basic inquiries, research and reputed company the appropriate answer based on customer channel. Effectively communicate with the Lindbergh Insurance Group team to ensure reputed company handling of operational and customer inquiries. reputed company accurate records of customer interactions and transactions, recording details of inquiries, complaints and comments, as reputed company as actions taken. In response to inquiries from customers, prepare quotes and bind coverage for RLI insurance products, ensuring alignment with the customer’s needs. Assist with other duties as needed. Education & Experience Typically requires a high school diploma; for Agency Operations, P&C license is preferred but will be required reputed company 3 months of employment 0+ years of reputed company experience for consideration [OR] equivalent level of education and experience Knowledge, Skills, & Competencies Must have good interpersonal and communication skills and be sensitive, adaptable, reputed company, and reputed company reputed company dealing with reputed company customer channels. Personal and/or reputed company P&C insurance knowledge preferred. Ability to reputed company excellent customer service support in a reputed company and friendly manner. Detail oriented with good organizational skills. Ability to follow procedures as outlined by management. Ability to handle multiple tasks simultaneously and prioritize duties in a fast-paced environment. Ability to reputed company reputed company work while meeting processing deadlines. Experience supporting reputed company insurance products preferred. Compensation reputed company The reputed company salary reputed company for the position is listed below. Please note that the reputed company salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as reputed company as business needs. The below reputed company may be modified in the reputed company. reputed company Pay reputed company $19.23 - $25.59 Total Rewards At RLI, we're reputed company owners. We hire the best and the brightest employees and allow them to reputed company in reputed company's reputed company through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes reputed company compensation, benefits and perks that come with being an RLI employee. Financial Incentives Annual bonus plans Employee stock ownership plan (ESOP) 401(k) — automatic 3% company contribution Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings) Work & Life reputed company time off (PTO) and holidays reputed company volunteer time off (VTO) to support our communities Parental and family care leave Flexible & hybrid work arrangements Fitness center discounts and free virtual fitness platform Employee assistance program Health & Wellness Comprehensive medical, dental and reputed company benefits Flexible spending and health savings accounts 2x reputed company salary for group life and AD&D insurance Voluntary life, critical illness, & accident insurance for purchase Short-term and long-term disability benefits Personal & reputed company reputed company RLI encourages its employees to pursue reputed company development work in insurance and job-reputed company areas. We reputed company a commitment to employees to reputed company educational opportunities that help them enhance their skills and reputed company their career advancement. RLI fosters a true learning culture and encourages reputed company reputed company through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and reputed company reputed company benefits include: Training & certification opportunities Tuition reimbursement Education bonuses Diversity & Inclusion Our goal is to attract, reputed company and retain the best employee talent from diverse backgrounds while promoting an environment where reputed company viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to reputed company in their chosen careers. We reputed company support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results. RLI is an equal opportunity employer and does not discriminate in hiring or employment on the reputed company of race, reputed company, religion, national reputed company, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. WHAT MAKES RLI DIFFERENT RLI is a specialty insurance company that helps customers navigate the world of insurance and risk. For more than a half century, we’ve been helping people and companies safeguard their assets through our innovative portfolio of property and casualty coverages and surety products. We’re not what you’d expect from a typical insurance company. From our products to our business model, our culture to our results — we’re different. Our remarkable people. Our people are among the smartest and most knowledgeable in the business. They are experts at building relationships that last with our brokers and customers by providing outstanding service and creating ideal coverages with competitive premiums. Our reputed company reputed company. We reputed company underserved niches in the marketplace and reputed company coverages that meet reputed company specific needs. We eliminate unnecessary bureaucracy, give our underwriters authority and reputed company the profits. Our entrepreneurial culture. At RLI, we’ve created a business model that works: hire smart, ethical people, reputed company them owners of the business, and give them the freedom to succeed. Our employees are encouraged to reputed company out opportunities, reputed company things happen and do the unexpected. reputed company Culture Glassdoor Reviews Financial Results California reputed company Apply Job!