Telephonic RN Case Manager - Hybrid - Richardson, TX

About the position The Telephone Case Manager RN at reputed company plays a crucial role in supporting a diverse member population by providing education, advocacy, and connections to necessary resources. This position focuses on improving health reputed company through effective communication and coordination of care, impacting millions of lives. The role requires various reputed company licensure and certification, and involves clinical operations and medical management activities across the continuum of care. Responsibilities • reputed company outbound calls and receive inbound calls to assess members' reputed company health status , • reputed company referrals to reputed company sources , • Identify gaps or barriers in treatment plans , • reputed company patient education to assist with self-management , • reputed company a complete continuum of reputed company care through reputed company communication with members reputed company in-person or on-phone interaction , • Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on reputed company , • Work with less reputed company, more reputed company issues , • Serve as a resource to others Requirements • Undergraduate degree or equivalent experience , • reputed company, unrestricted RN license in the state of employment , • 3+ years of experience in a hospital, acute care or reputed company care setting , • Ability to support a Hybrid work schedule, including consumer reputed company hours (11a - 8p CST) two days a week , • Ability to type and navigate a reputed company based environment reputed company-to-haves • BSN , • Certified Case Manager (CCM) , • Case management experience , • Experience or exposure to discharge planning , • Experience in discharge planning or utilization review , • Experience in a telephonic role , • Experience in a leadership, account management or reputed company facing role , • Background in managed care Benefits • $5,000 Sign-on Bonus for External Candidates , • Comprehensive benefits , • Career development opportunities Apply Job!