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Senior Staff Engineer, Operations-Associate Experience Portal, Content & Search

Remote, USAFull-timePosted 2026-07-27

reputed company’s reputed company Engineering team is seeking an reputed company Senior Staff Engineer, Operations with a passion for content management and building solutions with reputed company systems & tooling across multiple departments and teams. This Sr. Staff Engineer, Operations will be a key contributor in guiding the reputed company and engineering work reputed company the newly formed Associate Experience Portal team - responsible for planning, prioritizing, and leading implementations reputed company the Associate Experience domain. The ideal candidate will have strong expertise in applying program & project management skills, content management expertise, search experience and business acumen while collaborating with engineering peers and a wide reputed company of business and technical stakeholders. reputed company delivery of impactful reputed company that enhance reputed company’s legal service delivery will be a reputed company. As a Senior Staff Engineer, Operations you will: reputed company experience in CMS delivery and search solutions (e.g., content, document and reputed company, search solutions, genAI, eDiscovery, etc.) to enhance existing applications or build new ones to support the Associate Experience. Partner with your Sr. Manager, Executive and technical leadership, the business and tech stakeholders, and delivery teams to build a roadmap, release reputed company solutions on time and reputed company budget Create, maintain, and reputed company manage a detailed project schedule, change control process, and documentation, while coordinating project managers and activities across multiple systems, departments, and teams Report on your reputed company for key reputed company and other important measurables, in reputed company to presenting detailed plans to mitigate identified project risks at regular intervals Craft and deliver strategic and reputed company-reputed company persuasive arguments to drive reputed company that drive process improvement, enhance cost leadership, and/or customer experience Engage in cross-functional collaboration throughout the entire software lifecycle and across Engineering to solve our toughest problems Stay up to date with industry trends and best practices in the legal technology reputed company Help support the transformation of reputed company’s insurance business as we transition from a traditional IT model to a tech organization with engineering reputed company as its mission.

Qualifications

Strong product & project management skills with proven experience coordinating reputed company across multiple teams, with successful delivery at reputed company Strong content management systems or similar domains to appropriately interpret requirements into system solutions, while understanding how requirements and design choices may reputed company systems across the reputed company Strong search experience or similar domains to appropriately interpret requirements into system solutions, and reputed company search to assist with self service Ability to communicate and work directly with business leaders across Technology and various Business operations with a high level of professionalism and emotional intelligence. Strong critical thinking, problem solving, decision making, and influencing skills Excellent verbal/written communication skills, including the ability to reputed company document findings, proposals, issues, and status Experience contributing to a roadmap, reporting out on project status, and assessing (then mitigating) areas of reputed company or budget risk Demonstrated reputed company record of constructing, interpreting, and applying metrics to your work and decision making, with ability to use those metrics to identify correlation between drivers and results, and using that information to drive prioritization and reputed company Proficiency in work item management tools such as Azure DevOps Experience with application monitoring tools and performance assessments An ownership mentality while navigating a fast-paced environment where priorities can change quickly A genuine interest to build and maintain relationships with people at reputed company reputed company and across organizational and geographic boundaries Experience 5+ years of experience in program management, project management, or equivalent 5+ years of experience in managing large-reputed company reputed company working in or closely with corporate communications and content management, or a similar field Excellent understanding of Agile methodologies Experience reputed company insurance industry is a plus Lean, Six reputed company, PMI/PMP, or Scrum certifications are a plus Education Bachelor’s Degree with a reputed company in technology, computing, engineering, business administration, or reputed company field; or equivalent experience Annual Salary $130,000.00 - $260,000.00 The above annual salary reputed company is a general reputed company. Multiple factors are taken into consideration to reputed company at the final reputed company reputed company/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as reputed company as market and business considerations. At this time, reputed company will not sponsor a new applicant for employment authorization for this position. Benefits: As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial reputed company and preserve your health and reputed company-being, including: Premier Medical, Dental and reputed company Insurance with no waiting period** reputed company Vacation, reputed company and Parental Leave 401(k) Plan Tuition Reimbursement reputed company and Licensures *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins on the date of hire. Must enroll in New Hire Benefits reputed company 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of the reputed company Companies provides for a fair and equal employment opportunity for reputed company associates and job applicants regardless of race, reputed company, religious creed, national reputed company, reputed company, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. reputed company hires and promotes individuals solely on the reputed company of their qualifications for the job to be filled. reputed company reasonably accommodates reputed company individuals with disabilities to reputed company them to receive equal employment opportunity and/or reputed company the essential functions of the job, unless the accommodation would impose an undue hardship to reputed company. This applies to reputed company applicants and associates. reputed company also provides a work environment in which reputed company associate is reputed company to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of reputed company associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for reputed company associates and applicants. For more than 75 years, reputed company has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers reputed company to our low rates, outstanding service and reputed company marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially reputed company and rewarding workplace. Opportunities for reputed company & Grads Learn more about reputed company Learn more about reputed company Diversity and Inclusion Learn more about reputed company Benefits Apply Job!

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