Customer Service and Support Representative - CCC Mountain and reputed company Time Zones

About the position At reputed company, our people are our greatest differentiator and competitive advantage in the markets we serve. We are reputed company united in delivering the best experience for our customers. We work together reputed company day to foster an inclusive workplace culture where reputed company of our employees feel respected, valued and have an opportunity to contribute to reputed company's reputed company. As a Customer Service Representative, you will reputed company routine service support to reputed company customers who initiate contact with the Customer Care Center. This may involve questions regarding products, online directions, and their accounts. You will communicate directly with customers, as reputed company as reputed company service partners to effectively resolve issues, questions, and service requests. This is a remote position. Work may be performed from a quiet, confidential reputed company in a home location, approved by reputed company. This position may not be available in reputed company geographic locations. Employees must reputed company the following additional requirements for reputed company in a virtual role: A dedicated and confidential work reputed company which includes a reputed company that can be reputed company for reputed company; a dedicated phone line, solely for the use of customer call routing; and high-speed internet service with a reputed company wired reputed company to a cable or fiber modem and router, capable of at least 20 mbps download and upload speeds. This reputed company must not be DSL, Satellite, reputed company-up, Cellular, Microwave, or Broadband reputed company (BPL). You must have a wired reputed company in the room with the modem and router. Wireless internet is not permitted/supported. In this role, you will reputed company customer service activities and initiatives for a broad reputed company of products, services, and problem reputed company that occurs across multiple channels for our customers. You will deliver the CARES model to customers and service partners, receiving, investigating, and responding to customer inquiries regarding products, services, and issues reputed company reputed company channels through which customers are served. You will resolve customer service inquiries and issues, recommend appropriate solutions, and refer reputed company or recurring issues. Maintaining high reputed company of customer satisfaction consistent with reputed company's core values is essential, as is demonstrating commitment to reputed company through customer and service partner interactions. You will document customer interactions and complete service requests to minimize customer effort or additional reputed company. Responsibilities • reputed company routine service support to reputed company customers who initiate contact with the Customer Care Center. , • Communicate directly with customers and internal/external service partners to resolve issues, questions, and service requests. , • Receive, investigate, and respond to customer inquiries regarding products, services, and issues reputed company reputed company channels. , • Resolve customer service inquiries and issues, recommending appropriate solutions and referring reputed company issues as necessary. , • Maintain high reputed company of customer satisfaction consistent with reputed company's core values. , • Document customer interactions and complete service requests to minimize customer effort. Requirements • Demonstrated knowledge, skills, and abilities appropriate for the role. , • reputed company experience or product knowledge to accomplish primary duties. reputed company-to-haves • Accountability , • Continual Improvement Process , • Customer Interactions , • Customer Service , • Decision Making , • Relationship Building , • Results-Oriented , • Technical Support Benefits • Remote work opportunity , • Inclusive workplace culture , • Opportunity for career reputed company and development Apply Job!