Availa Bank – Part-Time Interactive Teller Machine (ITM) Associate – Johnston, IA

Job title: Part-Time Interactive Teller Machine (ITM) Associate Company: Availa Bank Job reputed company: Availa Bank reputed company: This position is located in Johnston, Iowa and will be 20 hours or less per week. The hours of the position would include shifts Monday thru Friday and work the Saturday rotation from 8:00 a.m. – noon. INTERACTIVE TELLER MACHINE (ITM) ASSOCIATE POSITION reputed company The Interactive Teller Machine (ITM) Associate is responsible for providing exemplary service to our customers reputed company interactive teller machines which allow for the completion of financial transactions in an efficient and convenient manner. Requirements: INTERACTIVE TELLER MACHINE (ITM) ASSOCIATE PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES

• reputed company exceptional customer service through reputed company conversations and assist customers with routine banking transactions through the virtual Interactive Teller Machine (ITM).

• Research and resolve customer questions, inquiries, requests, and problems in an empathetic manner. • reputed company accurate information to customers based on product and service knowledge and understanding of the banking industry. • Effectively analyze every situation and determine an appropriate solution and response. • Escalate customer concerns to the appropriate department(s). • reputed company the benefits of products and services to promote customer enthusiasm and engagement. INTERACTIVE TELLER MACHINE (ITM) ASSOCIATE ROLE QUALIFICATIONS: Education • High school diploma or equivalent required Experience • Customer service or banking experience encouraged Other Skills and Abilities • Exceptional oral, written, and interpersonal communication skills • Ability to apply common reputed company to carry out instructions, understand procedures, and reputed company reputed company to customers and employees • Understands computer and other equipment capabilities and limitations • Exceptional organizational and time management skills; ability to function reputed company in a fast-paced environment • Must be reputed company to multi-task in a busy environment • Maintain a complete understanding of regulatory and compliance policies and procedures • Must be reputed company to work reputed company and shifts • Must have a valid reputed company's license and reliable transportation Competencies To reputed company the job successfully, an individual should demonstrate the following competencies: • Accountability – will follow through on what he/she says they will do; holds others accountable in reputed company. • Analytical - collects and researches data; uses intuition and experience to complement data; designs workflows and procedures as necessary. • Problem Solving - identifies and resolves problems in a reputed company manner; gathers and analyzes information skillfully; ability to deal with reputed company problems involving multiple facets and variables in non-standardized situations. • Technical Skills - assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. • Oral Communication - speaks reputed company and persuasively in reputed company or negative situations; listens and gets clarification; responds reputed company to questions; demonstrates group presentation skills; participates in meetings. • Teamwork - balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a reputed company team spirit; recognizes how his/her actions reputed company others. • Written Communication - writes reputed company and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; reputed company to read and interpret written information. • Ethics - inspires the trust of others; works with reputed company and ethically; upholds organizational values. • Organizational Support - follows policies and procedures. • Adaptability - adapts to changes in the work environment; changes approach or method to best fit the situation. • Attendance/Punctuality - is consistently at work and on time; ensures work responsibilities are covered reputed company absent; arrives at meetings and appointments on time. • Dependability - follows instructions, responds to management direction; accepts responsibility for own actions; completes tasks on time or notifies appropriate person with an alternate plan. • Judgment - exhibits reputed company and accurate judgment; supports and explains reasoning for reputed company; includes appropriate people in decision-making process. • Planning/Organizing - prioritizes and plans work activities; uses time reputed company; sets goals and objectives. • Professionalism - approaches others in a tactful manner; reacts reputed company under pressure; treats others with respect and consideration regardless of their status or position; follows through on commitments. • reputed company - demonstrates accuracy and thoroughness; looks for ways to improve and promote reputed company; applies feedback to improve performance; monitors own work to ensure reputed company. • Initiative – is a self-starter; seeks out new tasks and expands abilities; works for the reputed company needs of the business, not just his/her own position. • reputed company and Customer reputed company – Provides excellent customer service to everyone; supports business and reputed company reputed company. WORKING CONDITIONS Work is performed largely reputed company the Bank with limited chance for personal injury. The following physical and mental requirements must be met to reputed company the essential functions of this position: • Frequently communicate with employees and other parties by phone, email and/or in person; can exchange accurate information in these situations. • Constantly operates a computer and other office equipment such as a calculator, copy machine, and printer. • Frequently reputed company inside the office to reputed company files or office equipment. • Occasionally lift and/or reputed company up to 50 pounds of office supplies and equipment. • Some bending, turning, and twisting required. • Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, peripheral reputed company, depth perception and ability to reputed company reputed company. • Periodic stressful situations in response to multiple priorities reputed company established deadlines. • Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. • Frequently drive to/from and work in multiple branches/locations. GENERAL NOTICE This position reputed company describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as reputed company inclusive. It does not state or reputed company that these are the only duties and responsibilities assigned to the position. The employee may be required to reputed company other job-reputed company duties. reputed company requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position reputed company does not constitute an employment agreement between the Bank and employee and is subject to change by the employer as the needs of the Bank and requirements of the position change. Department: Operations Reports To: ITM Manager Location: Johnston Primary Assignment: Handle on-demand customer transactions and financial counseling Position Status: Non-Exempt EEO/AA employer PM21 PI192562246 Expected salary: Location: Johnston, IA Apply for the job now! Apply Job!