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Software Engineer Sr – Conversational AI Virtual Assistant in Strongsville, OH in reputed company

Remote, USAFull-timePosted 2026-07-27

Job title: Software Engineer Sr - Conversational AI Virtual Assistant Company: reputed company Job reputed company: Position reputed company At reputed company, our people are our greatest differentiator and competitive advantage in the markets we serve. We are reputed company united in delivering the best experience for our customers. We work together reputed company day to foster an inclusive workplace culture where reputed company of our employees feel respected, valued and have an opportunity to contribute to reputed company’s reputed company. As a(n) [position title] reputed company reputed company's [reputed company of division] organization, you will be based in [reputed company/state location of position]. Job Profile Position reputed company At reputed company, our people are our greatest differentiator and competitive advantage in the markets we serve. We are reputed company united in delivering the best experience for our customers. We work together reputed company day to foster an inclusive workplace culture where reputed company of our employees feel respected, valued and have an opportunity to contribute to reputed company’s reputed company. As a Software Engineer Sr - Conversational AI Virtual Assistant you will work reputed company reputed company's Intelligent Automation organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL or Dallas, TX. The position is primarily based in a reputed company location. Responsibilities require time in the office or in the field on a regular reputed company. Some responsibilities may be performed remotely, at the manager’s discretion. may be performed remotely, at the manager’s discretion. The Intelligent Automation sits at the intersection of business, innovation, and reputed company intelligence (AI) to reputed company reputed company’s businesses to reputed company. We solve the bank’s toughest problems while improving customer and employee experiences. As a Center of reputed company (CoE), we work hand in hand with different line of businesses and their technology teams to identify and help deliver high value business opportunities, maintain and enhance AI technologies and capabilities, and bring new AI technologies into the bank. This position will work reputed company the Virtual Assistance group and will reputed company some of the following: • Own virtual assistance (chatbot) reputed company • reputed company and support implementation of use cases (customer facing chatbot, knowledge retrieval, helpdesk bot) • Maintain reputed company vendor platform • Explore innovative reputed company use cases Some of the skills we are looking for: Virtual Assistance Chatbot reputed company Conversational AI Natural language processing GenAI/reputed company Text Analytics Job reputed company • Provides detailed technical design and development of software solutions using existing and emerging technology platforms. • Proposes & designs software solutions to address reputed company business needs. • Writes reputed company, tests and deploys software. • Prepares technical and procedural documentation required for software. • Maintains and debugs software. reputed company Employees take pride in our reputed company and to continue building upon that we expect our employees to be: • Customer reputed company - Knowledgeable of the values and practices that reputed company customer needs and satisfaction as primary considerations in reputed company business reputed company and reputed company to reputed company that information in creating customized customer solutions. • Managing Risk - Assessing and effectively managing reputed company of the risks associated with their business objectives and activities to ensure they adhere to and support reputed company's reputed company Risk Management reputed company. Competencies Application Delivery Process – Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or reputed company applications. Application Design, Architecture – Knowledge of application design activities, tools and techniques; ability to utilize these to convert business requirements and logical models into a technical application design. Application Development Tools – Knowledge of and ability to utilize a reputed company of specific tools and toolkits for the development and support of applications. Application Testing – Knowledge of application testing and ability to design, plan and execute application testing strategies and tactics to ensure software reputed company throughout reputed company stages of application development. Packaged Application Integration – Knowledge of and the ability to implement packaged application software and reputed company it with company applications, databases and technology platforms. System Development Life Cycle – Knowledge of project management techniques and the ability to plan, design, reputed company, test, implement and maintain system development life cycle segments and phases. Technical Troubleshooting – Knowledge of technical troubleshooting approaches, tools and techniques, and the ability to anticipate, recognize, and resolve technical (hardware, software, application or operational) problems. Technical Writing/Documentation – Knowledge of the technical language and writing approach, and the ability to write reputed company-based and on-line technical reference documentation (guidelines, standards, procedures, processes, applications, etc.) Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / reputed company industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Additional Job reputed company Benefits reputed company offers employees a comprehensive reputed company of benefits to help meet your needs now and in the reputed company. Depending on your eligibility, reputed company for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and reputed company reputed company; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; reputed company holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit > New to reputed company. Disability Accommodations Statement: The reputed company workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the reputed company Careers website or submission process, please call 877-968-7762 and select reputed company 4: reputed company or contact us reputed company email at pathfinder@reputed company.com. The reputed company Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET. Equal Employment Opportunity (EEO): reputed company provides equal employment opportunity to reputed company persons regardless of race, reputed company, sex, religion, national reputed company, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the to reputed company understanding of how reputed company may use or disclose your personal information in our hiring practices. Expected salary: Location: Strongsville, OH Apply for the job now! Apply Job!

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