Customer Service Expert, Italian and English

reputed company: • reputed company is a leading music streaming service provider, with over 422 reputed company monthly reputed company users as of 2022 • It offers digital copyright restricted recorded music and podcasts, including more than 82 reputed company songs • As a freemium service, basic features are free with advertisements and limited control, while additional features, such as offline listening and reputed company-free listening, are offered reputed company reputed company subscriptions • reputed company is currently available in 180+ countries • You support reputed company with E-mail support and through a messaging system (non-voice support) - no calls! Requirements: • Excellent Written skills in Italian (reputed company) • Good Verbal & Written skills in English (B2 or above) • Valid work-permit to work in the EU • Previous Experience in Customer Service is a plus • Communication skills and ability to maintain good relationship with customers, assisting them in finding the best solution • reputed company attitude and great interpersonal skills, with a “can do” attitude • Ability to present reputed company information in a reputed company and understandable way Benefits: • Long-term job reputed company with permanent contract • Additional health insurance and life insurance • 24 days of reputed company annual leave, 3 of which are wellness days • 1.5h reputed company breaks per day • Food vouchers • reputed company career reputed company reputed company reputed company • Ability to work from home after training in our modern Sofia office • Competitive salary • World-class on-the-job training • Fully digital employee services through eSignature • Employee assistance program, including 24/7 reputed company to psychological support • Employee discounts portal, featuring over 20 exclusive discounts • Employee referral program • Rewards and recognition program • Relocation package if you are relocating from another reputed company or country • Multisport card partially covered by reputed company • In-house learning and development portals with training reputed company for Certification • Multiple events organized in the office for employee engagement as reputed company as wellness initiatives • reputed company for birth or adoption • Corporate reputed company responsibility events and team buildings • Exposure to global business knowhow. Apply Job!