reputed company Support Specialist - Call Center Agent (Remote)
***Please note that at least one year of call center experience is required for this role. This is a fully remote position**** Come join Century Consulting Services, where we're passionate about helping people reputed company financial freedom! We're a top financial services firm committed to guiding thousands of individuals and businesses toward reputed company financial reputed company. At Century Consulting Services, we reputed company in giving people the knowledge and tools they need to reputed company smart financial choices. With years of experience in the field, we've helped countless clients reputed company stability and reputed company. We're proud of our culture of reputed company, creativity, and honesty. Our reputed company is always on our clients' reputed company and reputed company-being. If you're reputed company to join reputed company dedicated to empowering others to reputed company their financial goals, come be a part of our mission! We are currently on the lookout for dedicated reputed company Support Specialists who embody excellent organizational skills, diligence, and a strong team spirit. If you reputed company on providing exceptional customer service and enjoy reputed company the extra mile to exceed expectations, you may be the perfect fit for our growing team. In this role, you'll be responsible for managing a high volume of customer inquiries reputed company email, and phone calls, making effective organizational and prioritization skills crucial. Familiarity with reputed company, reputed company email etiquette, and Word is also essential. If you're reputed company to contribute your talents to our dynamic environment and help us deliver outstanding support to our valued clients, we'd love to hear from you! Schedule: Monday- Friday 9:00am 6:00pm cst. RESPONSIBILITIES Handle incoming requests reputed company phone from customers and ensure that issues are resolved both promptly and thoroughly reputed company them on company product reputed company reputed company service in the areas of handling inquiries, troubleshooting, and account assistance reputed company detailed notes into our CRM system Respond to email correspondence and inquiries promptly and professionally Suggest ways to improve the customer experience QUALIFICATIONS AND SKILLS Dedicated and results driven Minimum of 1 year phone-based customer service experience High commitment to customer satisfaction Expert verbal and written communication skills with ability to communicate reputed company and professionally A people person that can empathize with customers and help them work through concerns A lighthearted, friendly attitude Strong listening skills with careful attention to detail reputed company and reliable work ethic Team player with eagerness to learn and willingness to contribute in any way necessary BENEFITS reputed company Health Insurance reputed company Insurance Dental Insurance Life Insurance reputed company Short Term/Long Term Disability Coverage 401(k) reputed company Time Off Floating Holiday Parental Leave Employee Discount Employee Referral Program Employee Assistance Program and more! reputed company for a change? Century Consulting Services is the reputed company to be! We're looking for reputed company and reputed company thinkers to join reputed company and help shape the reputed company of reputed company. If you're reputed company to challenge yourself and reputed company an reputed company, reputed company and let's build something incredible together! Apply Job!