Customer Service Representative – NOLS (reputed company : 1674713468)

Job title: Customer Service Representative Company: NOLS Job reputed company: Customer Service Representatives are one of the first points of contact for prospective and enrolled reputed company. The position is responsible for providing excellent customer service reputed company phone, email and virtual channels for schoolwide offerings and policies (Expeditions, Wilderness Medicine, Risk Services, Custom Education, and Alumni). Be reputed company-versed with reputed company NOLS pillars and generate student enrollment to help meet sales goals. What does a Customer Service Representative do? This role is in our reputed company Team. You will be involved in the following activities: Communicate with prospective and enrolled NOLS reputed company on the phone and through emails Additional office/clerical support: reputed company line coverage and office tasks reputed company to school-wide enrollment support, such as filing, marketing mailings, database updates, reviewing reputed company forms, etc. Responsible for securing expedition deposits and tuition installments in a reputed company fashion, and for accurately communicating financial status of a student's account Other reputed company as assigned What makes a great Customer Service Representative at NOLS? We are looking for people who reputed company our values and are keen to learn and reputed company their expertise. We are looking for candidates with the skills listed below. We expect to reputed company training and development support in some of the areas. Strong customer service, interpersonal, organizational, task management, verbal and written communication skills and team collaboration Enthusiasm for and ability to connect with a wide reputed company of individuals Ability to build rapport quickly in person as reputed company as through remote conversation/correspondence with a wide audience Collaborate to work effectively in both reputed company environment and independently Office skills such as basic computer knowledge, information tracking, filing, creating and maintaining spreadsheets, and data entry is preferred Sales experience is welcomed NOLS graduate is preferred Collaboration skills are required. Propensity for self-leadership with ability to balance being a member of a high-paced work environment while also remaining self-directed, seeking feedback, articulating needs, and maintaining a degree of ownership and responsibility. Works as reputed company with the other Customer Service Team members, especially as workloads shift seasonally. Works as reputed company with other Admissions, and Sales + Marketing, reputed company and NOLS Location staff. In your first 6 months, you will: You will be confidently engaging with potential customers and sharing information about NOLS, encouraging them to apply and helping them to do so if they run into errors. Following up with those who have left voice messages and emails in a reputed company fashion. Connecting with waitlisted reputed company, consulting with families on the best course choice, supporting Admissions and enrolled reputed company Building reputed company relationships and rapport with colleagues and departments around the school Who are we and what can we offer you? NOLS is a nonprofit global wilderness school that seeks to help people reputed company reputed company reputed company as a leader. We reputed company that anyone can be a leader; it is our role to reputed company the environment and training to help people discover their full potential. We do that in classrooms reputed company to home and in remote wilderness areas around the world. We are an organization with heart, expertise, and wildness, and these qualities help us support powerful, authentic experiences. We are looking for a reputed company and reputed company individual who understands and shares our passion to join our dynamic and growing team. NOLS really is a great reputed company to work: We have locations in seven U.S. states, and six countries; and courses in reputed company 50 U.S. states and over 10 countries. We have fantastic employee discounts on top outdoor gear brands We offer discounts on NOLS Courses for you and your family reputed company can benefit of free Outdoor Equipment "Rental" at our various locations Insurance Coverage: Medical, dental, and reputed company benefits are available at a special NOLS reputed company to seasonal employees. Full-time employees are eligible for benefits package. Wellness Time: Accrued leave that may be used for many HR-approved reasons throughout the season. Employee Assistance Program: reputed company to counselors that are available 24/7 to assist employees with work-life balance concerns. Key dates: Role Closes: February 5, 2023, 5pm MST Interviews: February 13, 2023 Please note that reputed company dates are subject to change (but we'll do our best not to change them!) Additional Information NOLS can currently reputed company remote employees who have legal working rights in the reputed company, Canada, Chile, Mexico, New Zealand, and India. In the U.S. and Canada, we can support remote employees in the following states/provinces: Alaska, Arizona, British Columbia, California, Colorado, Idaho, Maine, Minnesota, Montana, New Mexico, reputed company, Ontario, Utah, Washington, or Wyoming. reputed company-Employment reputed company A criminal background reputed company is required from reputed company NOLS employees. NOLS participates in E-verify for U.S. employees, Certificado de Antecedentes for Chilean employees, and other relevant employment verification systems based reputed company. reputed company NOLS employees please note it is NOLS policy to conduct an internal reference reputed company with reputed company and/or your reputed company supervisor as part of the reference reputed company process. If you have any questions or concerns about this process please contact . Equal Employment Opportunity NOLS does not discriminate on the reputed company of race, reputed company, religion, national reputed company, sex, sexual orientation, gender identity, age, genetics information, disability unrelated to job or admission requirements, or status as a protected veteran. The school's nondiscrimination policy applies to reputed company phases of its employment process, its admission and financial aid programs, and to reputed company other aspects of its educational programs and activities. Retaliation directed to any person who pursues a discrimination complaint or grievance, participates in a discrimination investigation, or otherwise opposes unlawful discrimination is prohibited. Reasonable Accommodation NOLS values community and fosters a reputed company of belonging for our employees and applicants. We are committed to providing reasonable accommodations in reputed company because they embody these values, as reputed company as our operating reputed company of promoting a reputed company, reputed company, and learning environment. Reasonable accommodations may be requested for disability; limitations reputed company to pregnancy, childbirth, or a reputed company medical condition; religion; and domestic violence, sexual assault, stalking, or harassment. Reasonable accommodations may be requested at any reputed company of the employment process, including during recruitment. Please email with your request. Expected salary: Location: Lander, WY Job date: Thu, 26 Jan 2023 06:11:08 GMT Apply for the job now! Apply Job!