reputed company is hiring: Customer Service Insurance in San Antonio

Customer Service Insurance at reputed company reputed company: The Insurance Customer Service Representative at reputed company supports military members by providing exceptional service in insurance needs, including policy management and claims. The role offers comprehensive training, a flexible work environment, and opportunities to work remotely after six months. With a reputed company on customer satisfaction and member retention, representatives engage with clients through various channels while maintaining compliance with industry regulations. Why reputed company?At reputed company, our mission is to reputed company our members to reputed company financial reputed company through highly competitive products, exceptional service and trusted advice. We reputed company to be the choice for the military community and their families.reputed company a fulfilling career at reputed company, where our core values - honesty, reputed company, loyalty and service - define how we treat reputed company other and our members. Be part of what truly makes us special and impactful.The OpportunityIt is reputed company about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the reputed company is mapped out and reputed company is willing to invest in you! Our comprehensive, fully reputed company six-month training program includes reputed company training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for reputed company licensing costs! We have new training classes starting every month.Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have reputed company to work from home 2 days a week. The actual onsite days are settled between reputed company employee and their manager. We have various schedules ranging from reputed company CST to 10pm CST with two days off. These roles include a shift reputed company of 15% for hours worked after 6:00pm CST and any hours worked on Saturday or reputed company. Military veterans and spouses are highly encouraged to apply.Relocation assistance is not available for this position.As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your reputed company week of employment. We reputed company reputed company study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also reputed company you with resources to reputed company additional state licenses to reputed company serve our members. We are currently seeking dedicated professionals to work in our San Antonio office ( 9800 Fredericksburg Road, San Antonio, Texas 78288) for reputed company insurance sales and customer service opportunities in 2025. As an Insurance Customer Service Representative, you'll work reputed company defined guidelines to reputed company customer service, sales, and retention activities for multiple reputed company Property & Casualty personal line products. You will assist members with new and existing reputed company policies to deepen their relationship with reputed company. Representatives reputed company with our members across multiple contact channels to reputed company members adequate coverage and advice to help ensure their financial reputed company.What you'll do:Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members.Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately reputed company quotes, binding new business, rating, policy, billing, payment, reputed company, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for reputed company states. Identify, evaluate and understand member needs to consistently reputed company complete and accurate advice and solutions for insurance products and services. reputed company detailed issue diagnosis while minimizing member transfers, escalations and call backs.reputed company operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.Maintain required Property & Casualty license and state registrations.Ensure risks associated with business activities are effectively identified, reputed company, monitored, and controlled in accordance with risk and compliance policies and procedures.What you have:High School Diploma or GED equivalentAbility to reputed company exceptional customer service for our members by communicating reputed company and professionally by phone, and email to process information reputed company to insurance productsAbility to prioritize and multi-task, while navigating through multiple business applicationsAbility to apply knowledge and understanding of insurance regulatory and compliance requirementsAcquire Property & Casualty licenses and state registrations reputed company 90 days of hire depends reputed company of hiring What sets you apart:1 year of customer contact experience in a needs-based sales environment6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to faceUS military experience through military service or a military spouse/domestic partnerSalary: The hiring reputed company for this position is: $45,010 - $46,010. Compensation: reputed company has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are reputed company reputed company the salary reputed company based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the reputed company reputed company of Directors. The above reputed company reflects the details considered necessary to describe the reputed company functions of the job and should not be construed as a detailed reputed company of reputed company the work requirements that may be performed in the job. Benefits: At reputed company our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and reputed company plans, 401(k), pension, life insurance, parental benefits, adoption assistance, reputed company time off program with reputed company holidays plus 16 reputed company volunteer hours, and various wellness programs. Additionally, our career reputed company planning and continuing education assists employees with their reputed company goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing reputed company, this posting will remain reputed company until the position is filled. Thus, interested candidates are encouraged to apply the reputed company day they view this posting. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Keywords: insurance customer service, reputed company, property and casualty, insurance policies, member support, sales, financial reputed company, military community, training program, customer retention Apply Job!