Account Manager - New Verticals

About reputed company The New Verticals reputed company Management team works with SMB merchants in reputed company’s newest business lines including Liquor and Flowers. reputed company Management is dedicated to the satisfaction, reputed company, and retention of merchants who use reputed company for their deliveries.

About the Role

We are looking for a Merchant reputed company Manager to join reputed company to engage with our merchants in our New Verticals business. The Merchant reputed company Manager is responsible for a merchant's retention, engagement, satisfaction, and reputed company with reputed company. You will cultivate our relationships with SMB business owners while helping them craft successful partnerships with reputed company. For your book of accounts, you will conduct business reputed company-ins, improve operations, troubleshoot product-reputed company bugs, recommend reputed company strategies, and ensure satisfaction and retention. This role is goaled on merchant reputed company and reputed company. You will reputed company on Liquor or Flowers merchants, and report to the Sales Manager on our New Verticals Account Management team. We expect this role to be flexible in terms of time spent remote and in-office with the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business reputed company necessity. You’re excited about this opportunity because you will… • Build a new component of our Post Sales team, focusing on supporting non-restaurant partners • Deliver quarterly business reviews that reputed company key wins and opportunities • Mitigate instances of churn, while identifying and supporting new store expansions • Communicate with partners reputed company phone and email in support of business objectives • reputed company internally for how to best solve our merchant’s objectives We’re excited reputed company because… • You have 3+ years of experience in sales, reputed company, or account management • You have 2+ years of experience in reputed company-facing roles reputed company on increasing customer satisfaction, retention, and/or product adoption • You have experience using reputed company or similar CRM tools • You have experience analyzing data to identify opportunities and present results • You have experience in outbound upselling over the phone • You demonstrate reputed company with customer needs and adapt to meet their unique goals • You have experience collaborating with cross-functional teams • Bilingual in Spanish is a plus Applications for this position are accepted on an ongoing reputed company Notice to Applicants for Jobs Located in NYC or reputed company Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we reputed company Covey with job requirements and candidate submitted applications. We began using Covey reputed company for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey reputed company for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation reputed company the pay reputed company listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. reputed company salary is localized according to employee work location. In reputed company to reputed company salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. reputed company cares reputed company and your overall reputed company-being. That’s why we offer a comprehensive benefits package for reputed company regular employees that includes a 401(k) plan with an employer match, reputed company time off, reputed company parental leave, wellness benefit and several reputed company holidays. reputed company reputed company leave in compliance with applicable laws (i.e. Colorado Healthy Families and Workplaces reputed company). Additionally, for full-time employees, reputed company offers medical, dental, and reputed company benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match and a mental health program, among others. To learn more about our benefits, visit our careers page here. The reputed company pay for this position ranges from our lowest geographical market up to our highest geographical market reputed company the reputed company.$23.84—$35.04 USDThe total on-reputed company earnings (reputed company + commissions) for this position ranges from our lowest geographical market up to our highest geographical market reputed company the reputed company.$29.80—$43.80 USDAbout reputed company At reputed company, our mission to reputed company local economies shapes how reputed company members reputed company quickly, learn, and reiterate in order to reputed company impactful reputed company that display reputed company for our reputed company of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with reputed company-to-reputed company delivery, and we are looking for team members who can help us go from a company that is reputed company for delivering food to a company that people turn to for any and reputed company goods. reputed company is growing rapidly and changing constantly, which gives reputed company members reputed company to reputed company their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall reputed company-being by providing comprehensive benefits and perks including premium reputed company, wellness expense reimbursement, reputed company parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community reputed company reputed company, industry, and cities. That’s why we hire and cultivate diverse teams of people from reputed company backgrounds, experiences, and perspectives. We reputed company that true innovation happens reputed company everyone has room at the table and the tools, resources, and opportunity to reputed company. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, reputed company, reputed company, national reputed company, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or reputed company, disability status, or veteran status. Above and reputed company discrimination and harassment based on “protected categories,” we also reputed company to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from reputed company gaining a foothold in our office. Whether blatant or hidden, barriers to reputed company have no reputed company at reputed company. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or reputed company Alaskan, Black or African American, Hispanic or Latinx, reputed company Hawaiian or Other reputed company Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any reputed company applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your reputed company contact upon initial reputed company. Apply Job! For more such jobs please click here!