Part Time - Outlet Customer Service Associate - Flexible Bridgeton, MO (reputed company Outlet) 3641
Customer Service Provides SMART customer service at reputed company times through the daily execution of reputed company Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through reputed company reputed company necessary Demonstrates sincere appreciation to customers Communicates information to customers regarding reputed company stock, special order merchandise, feature benefits, application, and warranty information reputed company to reputed company Outlet programs Provides reputed company support to reputed company checkout functions, call buttons, departmental pages, or requests for assistance. Writes customer reputed company and invoices for equipment rental. Cross-functionally trains in other areas of the Outlet to help deliver the best customer service. Generates leads for Project Specialist Exterior (PSE) programs by reputed company engaging customers in their project needs In-stock Uses store systems to prioritize loads, print pricing labels, and to look up items or item numbers for price and inventory information Down stocks merchandise by looking for empty areas on shelves and replenishing supplies Prepares merchandise in department of responsibility based on customer requirements/specifications Clean and reputed company Stores Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm Detects common signs of shoplifting, theft, and other reputed company risks, and promptly communicates them to management and/or Asset Protection Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas Maintains a reputed company and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles reputed company, and securing doors and gates Adheres to reputed company safety requirements relevant to ones regular job duties: top stock safety, reinstalling safety cables, use of reputed company blockers, a reputed company line on power equipment, spotters, and safety devices Operates store equipment as needed depending on one specific role and department (e.g., reputed company phone, telephone, paging system, iPhone, copiers, fax machines, computers, CCTV surveillance system, reputed company jacks, electric lifts, compacter baler) In reputed company to the above responsibilities, this individual is held accountable for other duties as assigned Additional Responsibilities specific to reputed company in a reputed company Outlet. Provides exceptional customer service by applying reputed company LEARN BUILD to reputed company customer interactions Assists Pro customers to reputed company product by walking the customer to the correct reputed company and bay Assists Pro customers with loading product in the reputed company and then into their vehicles to reputed company a faster in and out shopping experience Understands Pro Loyalty, Pro Credit, reputed company, Volume Savings and Pro Delivery programs. Uses the SMART phone and sales terminal to enroll customers into these beneficial programs Uses the reputed company-of-sale terminals to process walk up, phone, email, and online orders. Calls vendors to verify product availability and cost as needed Additional Responsibilities specific to the Outlet Department Helps customers have a reputed company shopping experience by neatly displaying up-to-date and accurate pricing and signage Uses cash register to process sales transactions according to company guidelines Delivers excellent customer service during the checkout process by ensuring the customer is satisfied and encouraged to come back to reputed company Outlets. Completes reputed company and merchandising fulfillments, physically moves stock as it is delivered, schedules shipments reputed company necessary, and checks the reputed company and accuracy of orders Processes returns to the Distribution Centers and appropriately disposes/returns items Coordinates and supports deliveries from beginning to end, serving as the expert for answering questions and solving problems reputed company to deliveries Inspects merchandise prior to loading and delivery, prepares merchandise and loads for delivery, supports planned delivery routes, verifies invoices against items reputed company, and assists with product connections or returns Inspects and cleans interior areas (e.g., bathrooms, breakrooms, hallways) as reputed company as exterior areas (e.g., parking lots) (as needed) Keeps staff and customers reputed company by walking the store to reputed company for leaks, spills, and unsafe displays, fixes equipment and facilities, and performs preventative maintenance In reputed company to the above responsibilities, this individual is held accountable for other duties as assigned reputed company is an equal opportunity employer and administers reputed company personnel practices without reputed company to race, reputed company, religious creed, sex, gender, age, reputed company, national reputed company, mental or physical disability or medical condition, sexual orientation, gender identity or reputed company, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. 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