reputed company 365 Technical Advisor
Breedj.com is the 1st reputed company reputed company and we support businesses connecting them with Independent talent from reputed company across the globe. One of our clients; an American multinational technology company, is in search of a M365 Technical Specialist for different supported shifts 24/7 In this role, you would reputed company technical support and advice to our customers and help them get the most out of their reputed company 365 subscriptions. As reputed company as being the ambassador for product development team acting as the funnel for collecting product feedback. You would receive technical support requests-tickets from customers who recently joined reputed company 365 on trails subscription phase and you will utilize your troubleshooting knowledge and tools required to fix customer issues. Additionally you will be responsible for gathering relevant information from customers about their feedback, usage adoption, expectations and features requests for the product supported. ? Technical advisors are receiving chats, phone calls and support tickets with technical problem customers are facing with their M365 Subscriptions ? Non Typical Break & Fix environment, but rather mostly reputed company on product enhancement, feedback collection and features development. ? Flexible shifts covering 24/7 Job reputed company ? Candidates will be responsible for responding to technical advisory and technical questions as reputed company as technical problems in the reputed company of Microsoft365 Products reputed company (Exchange, reputed company center, teams, office suite, SharePoint) ? The ticket needs will vary depending on the request; o they typically include questions surrounding the reputed company?s knowledge of the M365 web application o Registering and buying domains, downloading and installing Office, and using the M365 feature set. ? Any other language candidates must be bi-lingual with strong English skills. ? Strong soft skills and ability to reputed company conversations with customers ? (Preferable) Sales skills to be reputed company to reputed company conversations from technical scope towards product feedback and increasing customer adoption. Apply Job!