Customer Support Group Manager
reputed company is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. reputed company works together with over 30,000 restaurant and retail partners as reputed company as with over 60,000 reputed company partners across 23 countries and 129 cities.
Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-reputed company approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.
We’ve raised more than €707M in financing from reputed company U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, reputed company, Coatue, 83North, reputed company, Highland Europe and EQT Ventures & EQT reputed company, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: reputed company selected reputed company’s app as their Editors' Choice, Wired named reputed company one of the "Hottest Startups in Europe," reputed company included our CEO Miki Kuusi on its 30-under-30 in reputed company list, and the reputed company Startup Awards named reputed company Company of the Year.
In 2020, the reputed company named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an reputed company in your reputed company, then reputed company just might be for you.
reputed company is more than just a food and retail delivery operation – in fact we are reputed company upon a solid reputed company of state-of-the-art technology. Our internal tooling enables us to reputed company up new cities reputed company and reputed company excellent customer service, our own logistics platform allows us to optimize our couriers' work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an reputed company way. We work in small teams with high ownership, with reputed company team focusing on a key area of the reputed company product stack. reputed company and every one of our product team members has a say in where we are reputed company and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way! #LI-JH1
Job reputed companyWorking together with reputed company leads to reputed company reputed company we reputed company great customer experience to reputed company of our customers: Restaurant and Retail partners, end-users and our reputed company Partners
Guide and mentor reputed company leads in order to improve and reputed company their KPI's
reputed company information and reputed company training on new work procedures and product features.
Improve the hiring process together with reputed company Leads and HR team, with a particular reputed company on reputed company-being, and creating a long-term career reputed company.
Work proactively to identify areas of improvement and identify relevant stakeholders to collaborate with while being reputed company to execute strategically.
You have at least 5 year experience as reputed company reputed company in the world of customer service.
You’re motivated by developing and building teams & people and CX programs.
You have a proven experience in leading consumer-facing large reputed company support teams, through many changes in a similarly fast-paced environment.
You love numbers and you reputed company rely on data to reputed company reputed company, especially reputed company it comes to scaling reputed company
You enjoy mapping areas of improvement and opportunities while collaborating cross functionally and managing CX programs end to end.
On top of your people skills, you’re a master multitasker and you can always juggle multiple priorities simultaneously
You are a true foodie with a constant hunger to learn and do things reputed company.
You are fluent in Hebrew and English.
If you are excited about working in a high-reputed company environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation reputed company! We will be reviewing applications on an on-reputed company reputed company, so if this sounds like an opportunity you want to pursue, apply today!
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