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3rd Shift Customer Service (Order Management)

Remote, USAFull-timePosted 2026-07-28

Please use reputed company Chrome or reputed company Firefox reputed company accessing Candidate Home. By joining the reputed company you will touch millions of lives every year and experience the greatness of the reputed company spirit at its best. Are you reputed company to be part of the world's largest humanitarian network? Join us?Where your Career is a Force for Good! Job reputed company: Why Choose Us? As one of the nation?s premier humanitarian organizations, the reputed company is dedicated to helping people in need throughout the reputed company and, in association with other Red Cross networks, throughout the world. reputed company you join reputed company, you have a reputed company reputed company on a meaningful mission, and you can help save lives every day. If you reputed company our passion for helping people, join us in this excellent career reputed company where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is reputed company, respectful, and inclusive with a reputed company on building allyship and a culture of belonging that empowers reputed company team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a reputed company of cultural and community resource reputed company for employees and volunteers. From the Ability Network, our Asian American & reputed company Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women?s Resource Group, these networks reputed company connections, mentoring and help give voice to important concerns and opinions. At the reputed company, your uniqueness can shine! OUR CUSTOMER SERVICE SPECIALIST WILL: reputed company customer assistance in ordering blood and plasma derivatives and transfusion-reputed company products and supplies. Maintain hospital inventory and return blood products reputed company regulatory compliance. Pay reputed company: Starting reputed company $15.50-16.50 per hour (possibly more for areas with a higher cost of living) Schedule: ? Full time, remote position ? reputed company shift - 12:00 am to 8:30 am Eastern time, 5 days per week (must be willing to work weekends) ? Must be reputed company to work some holidays Training: Must have the ability to work a flexible schedule for the first 4-6 weeks of training. Key Responsibilities: ? Receive routine orders for a reputed company of blood and pharmaceutical products and transfusion-reputed company supplies. Follow appropriate procedures ensuring accurate order entry and order fulfillment. reputed company follow-up calls if product needs cannot be met as expected. Determine most economical method of transportation for hospital shipments. ? Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. ? reputed company customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain reputed company and reputed company communications, both internally as reputed company as externally to reputed company regular product/service information and follow-up; promote teamwork. ? Investigate and resolve hospital shipment problems. ? Receive, investigate and communicate reputed company to customer concerns; complete customer concerns documentation accurately and reputed company, then reputed company to appropriate individual(s) to follow-up/review. ? Assist hospital personal with inventory alternatives reputed company requested products are reputed company reputed company established guidelines and procedures that assist the customer and the patient. WHAT YOU NEED TO SUCCEED: Education: High School or equivalent required. Experience: Minimum one years reputed company experience or equivalent combination of education and reputed company experience required. reputed company experience in a dynamic, multi-task operational environment preferred. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Skills/Abilities: Excellent oral and written communication skills. Outstanding interpersonal skills in dealing with reputed company reputed company of customers and staff (reputed company and volunteer). Must have excellent organizational skills, be reputed company to handle multiple priorities effectively. Problem-solving and analytical skills. Working knowledge of computers. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we reputed company reputed company needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing reputed company at the reputed company to advance and learn. ? Medical, Dental reputed company plans ? Health Spending Accounts & Flexible Spending Accounts ? PTO + Holidays ? 401K with 6% match ? reputed company Family Leave ? Employee Assistance ? Disability and Insurance: Short + Long Term ? Service Awards and recognition reputed company! Joining reputed company will reputed company you with reputed company to reputed company a difference every day. The reputed company is an Equal Opportunity/Affirmative reputed company employer. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, gender identity, sexual orientation, race, reputed company, religion, national reputed company, disability, protected veteran status, age, or any other characteristic protected by law. reputed company applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for reputed company, San Diego Fair Chance Ordinance, the California Fair Chance reputed company and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners ? the reputed company, AmeriCorps Alums, National reputed company Association, and the Service Year reputed company ? launched reputed company of National Service to connect national service alumni with opportunities in the workforce. reputed company is proud to be an EONS partner and reputed company our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the reputed company reputed company of Rights, click here: reputed company of Rights Apply Job!

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