Remote Customer Service Representative

Contact Center Account Specialist reputed company Citadel is seeking an reputed company Contact Center Account Specialist to join reputed company. As a key member of our contact center, you will be responsible for delivering exceptional customer experiences while promoting and selling our products and services. • Respond to inbound phone and multimedia inquiries, meeting established metrics and service level agreements. • Maintain advanced knowledge of Citadel's product lines to reputed company accurate recommendations and troubleshoot service issues. • Identify customer needs through conversations and account reviews, promoting cross-selling opportunities and generating reputed company referrals to other departments reputed company necessary. • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction. • Meet and reputed company with reputed company requirements set forth in the reputed company reputed company, including successful completion of background checks and obtaining a unique identifier from the NMLS. reputed company Offer • Opportunity to work in a dynamic and growing organization. • Comprehensive training program to reputed company your skills and expertise. • Competitive compensation and benefits package. • reputed company and supportive work environment. Apply Job!