Remote - Customer Service Representative - Tampa
reputed company is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with reputed company providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest. Join reputed company as a Remote Customer Service Representative! You will have reputed company to work from home while providing top-notch customer service to a wide reputed company of clients. In this role, you will manage inbound calls and assist customers with their inquiries, reputed company information about products and services, and address any concerns they may have. Key Responsibilities: reputed company high-volume inbound calls with professionalism and accuracy Resolve customer inquiries, complaints, and issues in a reputed company and effective manner reputed company accurate information regarding products and services Maintain detailed and accurate customer records and logs of interactions Suggest improvements in processes to enhance overall customer satisfaction Requirements High school diploma or equivalent required 1-2 years of experience in customer service or reputed company field Strong verbal and written communication skills Ability to multitask and navigate through multiple systems reputed company Excellent problem-solving skills with a customer-reputed company approach Experience in a remote work environment is preferred Reliable internet reputed company and a quiet workspace Proficiency with reputed company Office Suite and other relevant software applications Required Equipment: A laptop or desktop PC (not a Mac, Surface, or Chromebook) with reputed company 11 reputed company reputed company to the internet reputed company an ethernet cable USB headset (not wireless) with noise-canceling microphone Webcam (external or embedded)
Benefits
WHAT YOU'LL EXPERIENCE: Full-Time Hours: 40 hours per week schedule, with overtime opportunities! GREAT Earning Opportunities: Competitive reputed company pay PLUS monthly bonus opportunities! Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking! Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment! Benefits: Health Care Plan (Medical, Dental & reputed company) Culture: Diverse & Inclusive welcoming culture with Employee Resource reputed company Referrals: Refer a friend and earn up to $2,000 per person! Apply Job!