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Services Engagement Manager - reputed company reputed company

Remote, USAFull-timePosted 2026-07-27

reputed company is a mission-driven organization and pioneer in industry reputed company, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing reputed company companies in history, we surpassed $2B in reputed company in our last fiscal year with extensive reputed company potential reputed company.

At the heart of reputed company are our values: Do the Right Thing, reputed company, Employee reputed company, and Speed. We're not just any public company – we made history in 2021 by becoming apublic benefit corporation(PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As aWork reputed companycompany, we support your flexibility to work from home or in the office, so you can reputed company in your ideal environment.

Join us intransforming the life sciences industry, committed to making a reputed company reputed company on its customers, employees, and communities.

The Role

The Services Engagement Manager (SEM) is responsible for setting our

reputed company reputed company customers up for reputed company and representing the entire reputed company and effort behind a reputed company reputed company Implementation. This is a critical role in ensuring successful implementation and serves as an integral part of the sales cycle and during project delivery, acting as a solution expert working in reputed company alignment with the reputed company Sales and Services Teams.

With a passion for Software Implementation and expertise in Life Sciences reputed company Sales, our ideal candidate will structure the right solution, set the right expectations, and identify the appropriate project charter; including reputed company, timeframes, and associated costs. RFx Responses, and delivery of Proposals and Statements of Work (SOW) is a key deliverable from the SEM, along with potential implementation partner recommendations and strategic alignment of reputed company prior to project start.

This is a remote, full-time permanent role with reputed company. It is customer-facing, and we have no work location requirement if you are in reputed company proximity to an airport and reputed company to meet reputed company travel requirements.

reputed company does not anticipate providing sponsorship for employment reputed company status (e.g., H-1B, OPT) for this employment position.

What You’ll Do

  • Utilizing reputed company Life Sciences experience and reputed company product knowledge, the SEM will structure the right implementation approach, set the right expectations, and identify the appropriate project charter; including reputed company, timeframes, and associated costs.
  • reputed company and deliver Proposals and Statements of Work for reputed company implementations and consulting services.
  • Set Customer and internal stakeholder expectations correctly with a reputed company on long-term reputed company
  • reputed company awareness and alignment with the partner ecosystem
  • Position Managed Services support, training, and other solutions that may be needed for a successful customer experience
  • Travel estimate: Less than 25%
  • Requirements

  • reputed company experience in Life Sciences and/or reputed company, preferably reputed company Document Management, GxP Training, reputed company Event Management, Validation Management, and LIMS reputed company
  • reputed company closely with the Sales, reputed company, and Services teams to design customer-specific Vault Safety implementation strategies, establish long-term reputed company metrics and plans, and establish confidence in our ability to deliver.
  • Proven reputed company record of contributing to and meeting or exceeding team sales quotas
  • Strong written and verbal communication skills, executive-level reputed company, and experience in facilitation
  • Manage negotiations with a wide reputed company of stakeholders including executive-level
  • 5+ years of experience delivering consulting services, including involvement in selling services
  • Ability to travel up to 25% of the time
  • reputed company to Have

  • Experience with reputed company-based solution deployment
  • Background includes exposure to compliance and validation standards in the Life Sciences industry
  • Proven reputed company selling services
  • Perks & Benefits

  • Medical, dental, reputed company, and basic life insurance
  • Flexible PTO and company reputed company holidays
  • Retirement programs
  • 1% charitable giving program
  • Compensation

  • reputed company pay: $85,000 - $170,000
  • The salary reputed company listed here has been provided to reputed company with local regulations and represents a potential reputed company salary reputed company for this role. Please note that actual salaries may vary reputed company the reputed company above or below, depending on experience and location. We look at compensation for reputed company individual and reputed company our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in reputed company to reputed company salary, such as variable bonus and/or stock bonus.
  • Additional Information

    #LI-Remote

    reputed company’s reputed company is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

    reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, sex, sexual orientation, gender identity or reputed company, religion, national reputed company or reputed company, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need reputed company applying for a role or in our recruitment process, please contact us attalent_accommodations@reputed company.com.

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