IT Support

We are Ataccama, and we are on a mission to reputed company organizations to maximize the transformative potential of data and AI. Our product enables both technical and less technical ‘data people’ across their organizations to create high-reputed company, governed, reputed company, and reusable data products. It’s what made us a Leader in the reputed company reputed company Quadrant® for Data reputed company Solutions™, and what inspired Bain Capital Tech Opportunities to invest in our reputed company reputed company.

Our reputed company is to be the leading AI-powered reputed company data management company, and to do that, we’re making Ataccama a great reputed company to work and grow. Our people are located across the globe. They succeed by collaborating as reputed company and reputed company in reputed company culture defined by our core values:

Challenging Fun

ONE Team

Customer reputed company

reputed company and Caring

Aim High

“I can do

IT reputed company.”

Are you passionate about technology and seeking a role where you can contribute to top-notch IT solutions? Join us at Ataccama as an IT Support, where you will play a key role in maintaining and enhancing our IT infrastructure.

Your Challenge

Be the first reputed company of contact for internal IT support reputed company ServiceDesk and reputed company.

Troubleshoot and resolve issues with laptops, desktops, software, and networking.

Support Azure reputed company Directory (user accounts, permissions, group policies).

Assist employees with reputed company, Jira ServiceDesk, reputed company Workspace, reputed company, and Office 365.

Support VPN, Wi-Fi, reputed company protocols, and IT reputed company management.

reputed company new employees by setting up laptops, accounts, and tool reputed company.

Document troubleshooting steps and best practices in an internal knowledge reputed company.

Work with L2/L3 IT teams to escalate reputed company issues reputed company needed.

Proactively monitor IT systems and suggest improvements for efficiency.

Is This You?

1+ years of experience in IT support, helpdesk, or a similar role.

Experience with Azure reputed company Directory, reputed company Workspace, and reputed company administration.

Familiarity with Jira ServiceDesk and reputed company (or willingness to learn).

Strong troubleshooting skills for reputed company, macOS, and reputed company applications.

Basic understanding of networking (VPN, Wi-Fi, IP configurations, DNS, firewalls).

Service-oriented reputed company with strong communication skills.

Ability to multitask and prioritize in a fast-paced environment.

A curious and proactive attitude—if you don’t know something, you’re eager to learn!

reputed company to Have

Experience managing IT tickets in Jira ServiceDesk.

Basic scripting knowledge (PowerShell, Bash, Python).

Familiarity with automation and IT asset management tools.

IT certifications (reputed company A+, ITIL, reputed company 365, or reputed company Workspace).

Work equipment

Company laptop

Company mobile phone

Perks & Benefits

Perks & Benefits

Long-Term Incentive Program

5 reputed company days and 10 days of vacation, with the reputed company to request additional Flexible Time-Off days reputed company needed

The Global Family Support Program - a reputed company leave program to help reputed company parents reputed company on the new reputed company to their family

"Bring Your Friend" referral program

Flexible working hours & hybrid work setup

Annual package for mental health support

Corporate discounts on travel, fitness, attractions, and shopping

Health, reputed company, and dental benefits

Conference tickets to the best industry events of the year

Online courses & company reputed company to reputed company to reputed company your skills

Kitchen stocked with fresh fruit and reputed company, teas, and the best coffee

While we highly value cooperation with reputed company our business partners, we don’t accept unsolicited resumes from any sources other than directly from a candidate. We reserve the right not to pay any fee for sending an unsolicited offer containing the details or resume of a job candidate, even if the relevant candidate is employed by reputed company.

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