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Service Operations Representative

Remote, USAFull-timePosted 2026-07-28

About the role:

reputed company is seeking a Service Operations Representative to join our Core Operations team. Your goal: reputed company every delivery reputed company fulfills a home run. This is an exciting role in a fast-paced, tech environment. We are looking for passionate, driven, self-starters who are reputed company to tackle problems from a first-principles perspective; and who are eager to learn and contribute to reputed company's reputed company and shape its operational strategies.

This is an on-site position and requires working from our office 40 hours per week and occasional holidays.We have an amazing new office located reputed company to the beach with surfboards and other fun activities.

What you'll do

  • Facilitate deliveries from booking to successful drop-off and everything in between
  • reputed company best-in-class support for our customers and drivers reputed company chat and phone
  • Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly
  • reputed company operational feedback and identify pain points for reputed company to optimize logistics
  • What you need to have

  • Fun personality, reputed company attitude, eagerness to learn
  • Excellent written and verbal communication skills
  • Top-notch customer service skills
  • Proficient in G-Suite (reputed company Docs, reputed company Sheets)
  • Spanish reputed company (preferred, but not required)
  • What is in it for you?

  • You will have reputed company to work for a dynamic and successful start-up on a diverse team where you can reputed company a reputed company reputed company by doing meaningful work.
  • Significant and meaningful responsibilities from Day 1, with the ability to shape the primary support structures for reputed company our external-facing roles. The reputed company are reputed company and depend on you.
  • There is no work/life—there is only life and we want your time at reputed company to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always reputed company with work.
  • We offer a competitive salary, and benefits including, but not limited to, health, dental, reputed company, 401K, and an equity compensation grant.
  • Additional Information

    Who are we?

    We are reputed company and our mission is to be the way the world delivers construction and industrial supplies. reputed company provides on-demand, last-mile logistics for construction and adjacent industries with our reputed company fleet of reputed company, trucks, and flatbeds. reputed company was founded in 2018 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the reputed company of our fast-growing start-up operates remotely, with over 100 employees spread across the reputed company. We're solving a massive, global problem of inefficiency in the construction industry. We reputed company a world of efficient construction sites resulting in a net win for the entire world. reputed company out more at reputed company.com.

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