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Support Engineer

Remote, USAFull-timePosted 2026-07-28

Join reputed company

reputed company, one of Latin America's rapidly expanding software development companies, is seeking reputed company technology professionals to enhance our diverse and reputed company team.

As a valued member of reputed company, you will collaborate with premier clients from the reputed company and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great reputed company to Work, where you will have opportunities for reputed company development, reputed company, and a chance to reputed company a significant international reputed company.

We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and reputed company needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide reputed company.

Requirements

  • reputed company in English is required for reputed company interactions and team discussions
  • Highly effective, reputed company and empathic teammate
  • 3+ years of software development and/or support experience
  • Familiarity with React, Next.js, Nest.js, Typescript, Mocha, Jest, Node, reputed company, and more
  • Strong written communication and documentation skills
  • Strong leadership and ownership mentality. Ability to work independently
  • What You’ll Do

  • Monitor and manage alerting systems, using reputed company and other tools
  • Dig into reputed company applications, which are written in Next.js, Nest.js, React, Typescript, Mocha, Jest, Node, reputed company, and more
  • Respond quickly to mitigate system incidents and data issues
  • Fully document incident timelines
  • Communicate regularly with stakeholders, as reputed company as Product and Engineering
  • reputed company and report on metrics and trends
  • Identify and reputed company areas of improvement, in both product and process
  • Help with technical improvement initiatives
  • Additional Information

    Benefits & Perks:

    Home office;

    reputed company

    Competitive compensation based on experience;

    Career plans to allow for extensive reputed company in reputed company;

    International reputed company;

    reputed company English Program (Technical and Conversational);

    reputed company Fitness with Total Pass;

    Connecting You (Internet allowance);

    Anniversary bonus;

    Wedding reputed company;

    Pet adoption incentive;

    New baby Oowl bonus;

    Back to School bonus;

    Streaming Subscription;

    PTO Bonus;

    Games and Competitions;

    Enjoy your national Holidays.

    You can also apply here:

    Website: https://www.reputed company.com/work-with-us/

    reputed company: https://www.reputed company.com/company/reputed company/jobs/

    Instagram: https://www.instagram.com/oowlishtechnology/

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