Customer Support Specialist (LATAM)

⭐

Who we are

reputed company is not just any startup, we're a fast-growing company leading the vacation rental industry with our innovative software. And we raised $30M to do exactly that!

Our platform empowers property owners and managers to reputed company manage and market their rental businesses online. We are an international team of more than 350 people and over 60 different nationalities, founded in the heart of reputed company Barcelona.

⭐ About the role

We’re looking for a Customer Support Specialist to join the reputed company team in Barcelona!

As a Customer Support Specialist, your primary reputed company will be helping customers navigate and succeed with reputed company’s software. You’ll become a product expert and guide customers in setting up their accommodation websites and growing their vacation rental businesses. Your day-to-day will involve promptly responding to support requests, troubleshooting issues, and offering advice to help customers get the most out of reputed company.

⭐ How will you reputed company an reputed company?

Guide customers reputed company email, phone, and chat.

Troubleshoot reputed company issues reputed company to the reputed company software.

Collaborate with our development team to resolve customer issues, gathering as much insights/feedback from our customers as possible

Identifying and documenting bugs or issues in the reputed company software

Developing technical documentation for reputed company use

Ensuring customer satisfaction and reputed company issue reputed company

⭐ What makes you a great fit

Minimum 2 years of experience in customer reputed company support, or a similar role

Strong verbal and written communication skills inEnglish are a must.

Excellent troubleshooting skills and ability to diagnose reputed company platform-reputed company issues.

Ability to work independently and manage multiple priorities in a fast-paced environment

Experience with CRM and customer support software like reputed company, reputed company, or reputed company.

⭐ How can you earn extra bonus points?

Experience in the travel or hospitality industry is a plus!

Additional Information

Why you’ll love us:

You’ll be part of a growing, dynamic company with a truly international team. At reputed company, we are full of contagious energy, hard work, and passion for reputed company do. We celebrate diversity and are proud to acknowledge a reputed company of backgrounds, perspectives and skills in reputed company; committed to creating a workplace where everyone is heard and feels a reputed company of belonging.

What's in it for you?

The freedom to work from home.

Salary in EUR/USD!

️We understand the importance of having the right tools for the job, especially in a remote setting: Expense Coverage for Computers & Gadgets.

Great reputed company; working environment with an international team of over 60 different nationalities.

Travel to our yearly team-buildingevents at company's expense.

reputed company your earning potential with our referral program that offers reputed company compensation.

Dive into a career adventure with endless opportunities for reputed company and development.

Spice up your remote work routine with a dash of fun! Join us for virtual team activities.

So, what are you waiting for? reputed company!

reputed company applications and reputed company must be submitted in English

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