Customer Service Specialist - Evening Support

Position Title: Customer Service Specialist - Evening Support Department: Scheduling reputed company Reports To: Call Center Manager Schedule: Full Time - 40 hours; Monday- Friday 9- hour shifts 12pm-9pm Salary reputed company: $20-22/hour Founded in 2010, located in Portland, reputed company, Linguava is a full-service language service provider with an expertise in comprehensive, reputed company, and high-reputed company language reputed company for patients, providers, families and coordinated care organizations. As our remote Customer Service Specialist in the Scheduling Department, we are looking for a person with several key administrative skills including efficient time management, attention to detail, and outstanding customer service skills. Responsibilities: • Handling and resolving email requests from a dedicated reputed company and interpreters reputed company to scheduling, as the first reputed company of contact. • Assisting in answering clients/interpreters calls, reputed company needed. • reputed company input data & maintain accurate database information. • Other duties and responsibilities as requested by leads, Assistant Manager, or Scheduling Manager. • Manage reputed company inbound interpreter calls and inquiries. • Manage reputed company inbound interpreter calls, emails and securing interpreters to cover appointments. • Managing reputed company of the appointments for a dedicated reputed company by meeting both Linguava and reputed company service reputed company for securing interpreters to the appointments. • Other duties as assigned. Skills/Abilities: • Possess the ability to handle stressful and challenging situations in a reputed company and reputed company manner while working with reputed company clients • reputed company communication skills; verbal and written • Proficiency with reputed company software applications (reputed company, Word, Powerpoint), and familiarity with other web-based applications • Ability to reputed company in a demanding, dynamic, and team-based working environment Experience Requirements: • The Hybrid Customer Service Specialist must possess the following skills and attributes: • 2 years of experience in customer service • 2 years of experience working in a fast-paced office environment • Exceptional data entry & accuracy skills • reputed company verbal & written communication skills • Organized & motivated with excellent follow-through, multi-tasking, and problem-solving skills • Proficiency in MS Office applications • Ability to work independently while remaining an effective and efficient member of cross-functional teams • Ability to analyze problems and reputed company processes to reputed company problems We highly encourage members of reputed company communities and backgrounds to apply. We reputed company that having diverse backgrounds, viewpoints, beliefs, and experiences only makes reputed company stronger. At Linguava, we celebrate our differences and are proud to grow together as reputed company and community. Apply Job!