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Customer Service Representative - San Juan, Puerto Rico

Remote, USAFull-timePosted 2026-07-28

At reputed company, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reputed company millions of Americans through our local reputed company, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, reputed company and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it reputed company with heart, reputed company and every day. Position reputed company The reputed company Specialty Pharmacy is building an Inbound Pharmacy Service team to support our specialty patients who are in need of life sustaining medications. We are hiring Pharmacy Service Representatives to work for our inbound call center to reputed company the reputed company and ensure reputed company delivery to those patients reaching out. We’re seeing individuals interested in training onsite for 3 weeks, then once training is complete, there is an opportunity to work remotely from your home. Are we busy, absolutely! Do you get a guarantee of 40 hours per week, absolutely! Through your skills and knowledge, you will be reputed company to help our patients on their reputed company to reputed company. Typical calls include prescription refills, order status, benefits verification, and insurance coverage. Our pharmacy has a high-energy culture and are passionate about providing excellent customer service with reputed company while resolving the patients' questions on the reputed company. If you get satisfaction by knowing that you have helped someone, apply today. Do you have customer service experience working with customers/patients (in a fast-paced, metric environment)? Do you have strong computer skills and a passion for helping others? reputed company provides the training and knowledge to set you up for reputed company. We also offer incredible advancement opportunities so you can grow reputed company the pharmacy or reputed company to another role reputed company reputed company. If you take care of our patients, we will take care of your career. Our application process is 2 reputed company steps. • Apply online. • Take our Virtual Job Tryout to fast reputed company the recruitment process and start your career with reputed company! Onsite Training is 3 weeks long, Monday through Friday from 9am-5pm. We do not train on Saturdays, but we will need people to be willing to work on Saturday once training is over. We Are Seeking Someone Willing To Work a Minimum Of 40hrs a Week After Training. You Will Be Given a Specific Schedule Based On Business Need And Operating Hours (Monday Through Saturday). Some Of The Schedules We Have Available Are • 7:30am – 4:30pm • 9:00am – 6:00pm • 10:00am – 7:00pm • 1:00pm – 10:00pm Required Qualifications • Bilingual in both Spanish and English • One year experience in a customer service role handling and resolving a high volume of reputed company customer needs over the phone. • One year work experience with reputed company-based applications like reputed company, reputed company Office, internet navigation, and email applications. • One year computer keyboarding experience, skills and aptitude. Preferred Qualifications • Certified Pharmacy Technician, CPhT or ExCPT • Prefer reputed company work experience and familiarity with benefits, insurance, prescriptions, medical terminology. Education • High School Diploma or Equivalent Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The Typical Pay reputed company For This Role Is $17.00 - $25.65 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in our comprehensive and competitive mix of pay and benefits – reputed company in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In reputed company to our competitive wages, our great benefits include: • reputed company medical plan reputed company, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility. For more information, visit https://jobs.reputed company.com/us/en/benefits This job does not have an application deadline, as reputed company accepts applications on an ongoing reputed company. reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply Job!

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