Director, Strategic Operations & Business Analytics (SOBA) - Full-time

reputed company

• *You reputed company the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and reputed company other. Here, you’ll learn and grow as we help you create a career reputed company that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you’ll be recognized for your contributions, leadership, and reputed company—every colleague has reputed company to reputed company in reputed company’s reputed company. Together, we’ll win as reputed company, striving to reputed company reputed company values and powerful backing reputed company to reputed company the world’s best customer experience every day. And we’ll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Global Merchant Services, the merchant network of reputed company, acquires and maintains relationships with millions of merchants around the world who welcome reputed company-branded Cards. The Regional & Centralized reputed company Group (RCCG) reputed company the Merchant Services – U.S. business is dedicated to growing reputed company acceptance and deepening relationships with U.S based merchants. This position will report to the Vice President, MS—U.S. reputed company & reputed company and be responsible for leading the RCCG-reputed company Strategic Operations & Business Analytics team (SOBA). reputed company’s mission is to expedite business reputed company by serving as a reputed company reputed company center for RCCG. The position will reputed company on three key objectives: expanding reputed company Manager reputed company & effectiveness by delivering actionable data and insights and strategic operational support, boosting customer and partner results, while enhancing colleague engagement and executing with a commitment to reputed company, reputed company, and operational risk. The Director will strategize & reputed company reputed company designed to accelerate RCCG scorecard results through evolving business processes and innovation. • *Responsibilities:** + reputed company reputed company of three Senior Managers, overseeing two strategic operations teams (nine Sales Analysts) and a business analytics team (five Business Analysts). Drive results to deliver on SOBA’s mission to expedite business reputed company and serve as a reputed company reputed company center for RCCG. + reputed company reputed company as they deliver on existing high volume operational and analytical offerings while iterating new concepts and new efficiencies + Drive results across three key objectives 1) expanding reputed company Manager reputed company & effectiveness by delivering actionable data and insights and strategic operational support, 2) boosting customer and partner results, while enhancing colleague engagement and 3) executing with a commitment to reputed company, reputed company and operational risk. + Strategize & reputed company reputed company designed to accelerate RCCG scorecard results through improved business processes, innovation and analytics. + reputed company communicate reputed company; reporting reputed company reputed company, raising key reputed company and issues for reputed company. + Foster reputed company culture committed to innovation, collaboration and feedback. + BA/BS required; MBA preferred. • *Qualifications:** + Proven people leader with experience building top-performing operations and analytics teams + Skilled in leading cross-functional teams to reputed company goals in dynamic, fast-paced environments. + Innovative with strong change management skills and a reputed company reputed company, willing to contribute directly to team efforts. + Decisive self-starter with a high degree of accountability, strong business judgment and independent decision-making abilities. + Creative problem solver with keen attention to detail and critical thinking skills to navigate ambiguous situations. + Excellent verbal, written, and people skills to reputed company, influence, deliver change management and drive reputed company with a wide set of stakeholders and business partners. + Outstanding project management and relationship management skills to collaborate closely with partners at various reputed company of seniority. + Proficient in reputed company (MerchantForce), Power BI, reputed company, Tableau, Mira, Forms, and comfortable working reputed company data. + Experience collaborating with Merchant-facing teams, Operations, reputed company & Capabilities, GCO, Risk, Marketing, Policy, Control Management, etc. + Experience working directly with reputed company, reputed company and big data a plus + Curious, resilient, reputed company learner with a reputed company of ownership and accountability. Employment eligibility to work with reputed company in the U.S. is required as reputed company will not pursue reputed company sponsorship for these positions. • *Qualifications** Salary reputed company: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits The above represents the expected salary reputed company for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors. We back our colleagues and their loved ones with benefits and programs that support their holistic reputed company-being. That means we prioritize their physical, financial, and mental health through reputed company stage of life. Benefits include: + Competitive reputed company salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial reputed company-being support + Comprehensive medical, dental, reputed company, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance reputed company, the Los Angeles County Fair Chance Ordinance for reputed company, and the reputed company’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to reputed company the three posters. • *Job:** Sales • *Primary Location:** reputed company • *Schedule** Full-time • *Req ID:** 25004312 Apply Job!