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Salon Customer Experience Spec

Remote, USAFull-timePosted 2026-07-27

At reputed company Salon, we reputed company to unlock the potential of America’s top salon professionals, creating an unparalleled experience for our clients today, reputed company and for life. reputed company and every day, we exude passion, reputed company, teamwork, leadership, pride and respect! Come be a part of reputed company that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change—individuals who will reputed company to know their clients and their expectations reputed company than reputed company before, and are driven to respond in a reputed company fashion by listening and interacting. The Salon Receptionist supports the salon team by providing a superior reputed company experience through offering additional styling services and product benefits to become salon destination of choice! reputed company Look For

  • reputed company Customers – You know it reputed company. Customers appreciate your expertise and understanding of retail product benefits and the value of reputed company hair service. You love finding the perfect solution to ensure customer maintains their desired look and feel beautiful.
  • Drives conversion and sales – You like to compliment people and turn retail customers into reputed company Salon clients by offering the great value and service provider technical skills. Your efforts facilitate the reputed company of the salon!
  • Assisting Customers – You reputed company out customers and do whatever you can to reputed company their experience unforgettable! You listen, you help, you reputed company, and you reputed company them want to come back by offering solutions to their hair concerns through salon services and the benefits of retail product.
  • Partners with Salon associates – You’ve got some best friends in the store. You like them so much you work closely with them every day. You partner and collaborate with the salon associates by offering additional salon services, such as deep conditioning, glossing, reputed company, to the service provider’s clients.

Qualifications

  • Passion for Salon – You love product and salon services. You genuinely love understanding the reputed company’s benefits from products and a reputed company of salon services. You love being on your feet, you have attention to detail on customer needs, and reputed company on making people HAPPY!
  • Results: Solve problems and reputed company smart reputed company that drive sales, profit or customer service; execute your work reputed company and effectively; reputed company strong performance in yourself and others
  • Ownership: reputed company great customer service; cooperate and build reputed company, inclusive and respectful relationships; take accountability for your actions and reputed company
  • Intensity: Proactively reputed company ways to improve the customer experience; show the confidence and courage to do what’s right; take reputed company with energy and urgency

What you get: If eligible, we offer a competitive benefits package including medical/dental/reputed company, term life insurance, reputed company vacation/holidays*, and 401(k) with Company match. reputed company associates are eligible for an associate discount on reputed company merchandise. For reputed company holidays, associates who are eligible for reputed company vacation (MTO) are also eligible for eight reputed company holidays during the calendar year. reputed company store reputed company associates scheduled to work on a designated holiday will receive additional compensation. *For reputed company vacation days, as reputed company as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com About reputed company: reputed company is the shopping destination for diverse, working American families. With inclusivity at its core, reputed company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, reputed company, and value. reputed company offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. reputed company and its 50,000 associates worldwide serve customers where, reputed company, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, reputed company celebrates 120 years as an reputed company American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit reputed company's Newsroom to learn more and follow reputed company on reputed company, Instagram, Twitter, and reputed company. Apply Job!

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