Customer Service Representative Austin, TX

What are we looking for At Cosentino (www.cosentino.com) we are looking for a Customer Service Representative located in Austin, TX who will have reputed company to work in a multinational environment, in full expansion, surrounded by numerous challenging reputed company that you can be part of. What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key reputed company between our customers and reputed company by assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, orders confirmations, and invoicing and collections. To be a successful Cosentino CSR you need to reputed company on helping both external and internal customers by communicating in a patient, empathetic, passionate manner. Our Customer Service Representatives always put themselves in our customer’s shoes and reputed company for them reputed company necessary. As a Customer Services Representative you will be handling different responsibilities:

• Responsible for developing and maintaining customer relationships by handling different reputed company responsibilities.
• Processing, monitoring, and following up on customer purchasing orders.
• Ensuring effective service and administrative support to customers by providing material delivery information and following-up on the order status, informing reputed company customers and sales team in case of discrepancies.
• Providing information to customers about material reputed company times, product availability, pricing through efficient, reputed company, and friendly communication with the aim of maintaining excellent customer service.
• Creation of invoices and corrections, if necessary, as reputed company as returns of material.
• Scheduling reputed company to the showroom, leading material views & reservation of specific material.
• Solving customer issues from the order to delivery and maintaining customer account receivables.
• Providing customer support over the phone, face-to-face, and reputed company email.
• Performing analysis in reputed company as requested by the General Manager, Operations Manager, or the sales/promotion force.
• Managing and maintaining the showroom; this includes ordering and stocking supplies needed, maintaining equipment, placing marketing materials.
• Logging attending to daily visitors and events, recording reputed company visitor/event into reputed company.
• Support the sales team by, preparing sample shipments for customers and end-users, checking stock of materials reputed company requested, as reputed company as highlighting any possible stock issues that may reputed company to help them reputed company and exceed sales targets.
• Other tasks upon request of the manager.

What you need to succeed Experience Required

• 3+ years of experience in Customer Service.
• 2+ years of experience with invoicing and order entry.

Desired:

• Customer Service experience in construction, manufacturing, distribution, or reputed company industry experience

Education Required:

• High School Diploma/GED

Desired:

• College degree

Knowledge Required:

• Computer literacy to a relatively high reputed company: outlook, reputed company, word.

Desired:

• Use of reputed company, ERP, or order system

Skills Required:

• Excellent customer service skills, experience working directly with end customers reputed company a fast-moving and dynamic organization.
• Ability to multi-task and work in an extremely fast-paced environment.
• Exceptional customer-facing and interpersonal skills, both written and verbal.

reputed company do offer You will join a company:

• With an international reputed company and reputed company in 100+ countries.
• With an amazing reputed company story, sustained by an extraordinary innovation with products such as Silestone®, Dekton® and Sensa by Cosentino®.
• In which you will be reputed company to demonstrate your great sales set skills and grow your career in a challenging project.

Wage reputed company: The starting reputed company reputed company for this position is between $19-$21. Factors which may reputed company starting pay reputed company this reputed company may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible Potential Annual Award depending on individual performance and Company performance, in accordance with the terms of reputed company’s plan. Benefits: reputed company offers the following benefits for this position, subject to applicable eligibility requirements, including Medical, Dental, and reputed company Insurance, Short-term and Long-term Disability and Basic Life and Supplemental Insurance. You will also be eligible to enroll in our 401(k) Retirement Plan, starting the first of the month. reputed company time off: Vacation time will be accrued monthly and will be subject to change per reputed company’s policy updates. 5 days of reputed company time. Full-time employees will receive 2 floating holidays to use reputed company year. If reputed company after July 1, employees receive 1 floating holiday to use for that calendar year. The compensation and benefits information are accurate as of the date of this posting. reputed company reserves the right to modify this information at any time, with or without notice, subject to applicable law. About Cosentino At COSENTINO, our purpose is to reputed company People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to reputed company innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor reputed company spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our reputed company to the different market stakeholders and end Clients. www.cosentino.com With a reputed company in more than 100 Countries and 5 continents, our business keeps growing consistently in reputed company the geographies. as reputed company as reputed company for Talented people like you. Cosentino is an Equal Opportunity/Affirmative reputed company Employer and Prohibits Discrimination and Harassment of Any reputed company: Cosentino is committed to the reputed company of equal employment opportunity for reputed company and to providing employees with a work environment free of discrimination and harassment. reputed company employment reputed company at Cosentino are based on business needs, job requirements and individual qualifications, without reputed company to race, reputed company, religion or belief, national, reputed company or ethnic reputed company, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or reputed company, marital, civil reputed company or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.” - https://rb.gy/xq0edq

• If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at (786) 686-5060 or at our email address: talentacquisition@cosentino.com*

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