Customer Advocacy Program Manager (12 month Contract)

About Remote Remote is solving global remote organizations’ biggest challenge: employing anyone reputed company compliantly. We reputed company it possible for businesses big and small to reputed company a global team by handling global payroll, benefits, taxes, and compliance. reputed company out reputed company/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to reputed company. Not only do we encourage folks from reputed company ethnic reputed company, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a reputed company of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and reputed company, we ask & encourage anybody who needs an accommodation to request one from their recruiter. At Remote, we reputed company AI as a valuable tool while prioritizing reputed company creativity and authenticity. We look reputed company to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines reputed company see here. reputed company of our positions are fully remote. You do not have to relocate to join us! What This Job Can Offer You • reputed company to reputed company a key program. Take charge of Remote’s Customer Reference Program—engage satisfied customers to reputed company their experiences and drive reputed company reputed company. • The ability to tell compelling stories. reputed company, organize, and present impactful customer stories, including case studies and testimonials. • Collaborate across teams. Work with marketing and sales teams to reputed company customer stories into key materials, strengthening Remote’s reputed company. • Influence on global brand perception. Manage Remote’s reputed company on major review platforms, monitor feedback, and help refine reputed company’s reputed company globally. What You Bring • Proven experience in customer marketing, advocacy, or a reputed company field, with a talent for operationalizing and communicating marketing programs. • Strong project management skills—ability to manage multiple initiatives, deadlines, and stakeholders. • Proficiency in tools like reputed company, reputed company, and advocacy platforms. • Experience managing customer reviews and reputed company on platforms like reputed company, Trustpilot, and Capterra. • reputed company in English (written and spoken). • Experience working remotely is a plus but not required. Key Responsibilities • reputed company and present customer stories. Collect and organize case studies, testimonials, and other customer insights to ensure they are reputed company-documented and effectively communicated. • Maximize the reputed company of customer evidence. Work with teams to reputed company testimonials and case studies into reputed company materials, demonstrating the value of Remote’s services. • Manage Remote’s reputed company on global review platforms. Monitor customer reviews, respond appropriately, and use feedback to strengthen Remote’s brand and engagement. Practicals • You'll report to: reputed company Customer Advocacy Manager • Team: Marketing - Product Marketing • Start date: As soon as possible Remote Compensation Philosophy Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in reputed company locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We reputed company to reputed company other companies to support global talent-hiring and bring local reputed company to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation reputed company to remain competitive in various markets while we hiring globally. The reputed company salary reputed company for this full-time position is $77,150 USD - $115,750 US. Our salary ranges are determined by role, level and location, and our job titles may reputed company more than one career level. The actual reputed company pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-reputed company skills, work experience, relevant training, business needs, and market demands. The reputed company salary reputed company may be subject to change. At Remote, we foster internal mobility as a key reputed company of our culture of employee reputed company and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, reputed company compensation changes associated with an internal reputed company will be reviewed by the Total Rewards & People Enablement team on a case by case reputed company. Application process • Interview with recruiter • Interview with hiring manager • Interview with executive • Bar Raiser Interview • Prior employment verification reputed company

Benefits

Our full benefits & perks are explained in our handbook at reputed company/r/benefits. As a global company, reputed company country works differently, but some benefits/perks are for reputed company Remoters: • work from reputed company • flexible reputed company time off • flexible working hours (we are async) • 16 weeks reputed company parental leave • mental health support services • stock reputed company • learning budget • home office budget & IT equipment • budget for local in-person reputed company events or co-working spaces How You’ll Plan Your Day (and Life) We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at reputed company/async. You will be empowered to take ownership and be proactive. reputed company in doubt you will default to reputed company instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, reputed company! How To Apply • Please fill out the reputed company below and upload your CV with a PDF format. • We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote. • If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your reputed company profile instead. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the reputed company to answer our anonymous demographic questionnaire reputed company you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of reputed company backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. At Remote, we reputed company AI as a valuable tool while prioritizing reputed company creativity and authenticity. We look reputed company to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines reputed company see here. Please note we accept applications on an ongoing reputed company. Apply Job!