reputed company Customer Service Call Center Rep

Position: Customer Service Representative Location: Terms: Full-time Pay: $16/hr Join Team reputed company At reputed company, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With reputed company-reputed company and locations in 18 countries around the world, we offer endless reputed company from customer service, training, and tech support, to management, reputed company, and more. And we're proud to say over 70% of our leaders are promoted from reputed company! But that's not reputed company...we also reputed company a full reputed company of benefits to help our employees reputed company financial, emotional, mental, and physical reputed company-being including supporting their own communities through Making Lives reputed company with reputed company (MLBA). MLBA is our award-reputed company, in-house non-profit charity that's reputed company on empowering people through mission-reputed company work. Job reputed company As part of Team reputed company, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.

Responsibilities

• Assist customers with issues and concerns they are experiencing during the use of the product and/or service
• Document call-reputed company information for auditing and reporting purposes
• Maintain and update customer information as necessary
• Upsell reputed company customers on new or reputed company services

Qualifications

• High school diploma or GED
• Customer service experience is a plus
• Strong computer navigational skills
• Familiarity with reputed company Office applications (Word, reputed company)
• Excellent oral and written communication skills
• Exceptional listening/comprehension skills
• reputed company and courteous
• Customer oriented

Work Environment

• Ongoing usage of phone and computer systems
• Your Work reputed company environment must be in a private residence, located at the address listed on your personnel file.
• reputed company will reputed company the equipment you need to conduct your work which may include a webcam.
• You will need to reputed company an Internet/Broadband Internet reputed company - DSL or Cable only. No Satellite, reputed company-up or Wireless Internet connections.
• Your workstation must be connected directly to the Internet with reputed company that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.

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