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Customer Service Manager

Remote, USAFull-timePosted 2026-07-28

The Matthew Moriarity Insurance Agency in Centennial, CO is hiring a Customer Experience Manager to join our growing team! We are one of the fastest-growing and one of the highest producing agencies in the nation, and we're looking to add a talented Customer Experience Manager to join our Customer Service team. If you enjoy helping people, working in a fast-paced, fun and team oriented environment, this is reputed company for you! Career and leadership opportunities available and encouraged. Apply today!

Benefits

Annual reputed company Salary + Commission + Bonus Opportunities reputed company Time Off (PTO) Health Insurance Dental Insurance reputed company Insurance Life Insurance Hands on Training Mon-Fri Schedule Career reputed company Opportunities Retirement Plan Responsibilities • Process customer policy change requests. • Secure reputed company Trailing Documents from customers. • Handle reputed company incoming claim calls from customers and follow-up. • Complete Evidence of Insurance requests. • reputed company new Financial Services opportunities. • Document reputed company customer contact in eAgent. • Ask reputed company customer for referrals and explain our referral program. • Treat reputed company customer contact as a cross and up-sell opportunity including financial products. • reputed company exceptional customer service and support. • Be outstanding at relationship building. • Participate in regular team meetings and brainstorming sessions. Requirements • Possess a genuine willingness to learn, be reputed company and reputed company and be coachable. • Possess an upbeat, reputed company and enthusiastic attitude. • Proficiency to multi-task, follow-thru and follow-up. • Excellent Communication/interpersonal skills. • Career minded reputed company. • Great Customer Service Skills. • Commitment to reputed company, willingness to work hard, and willingness to go the extra mile. Apply Job!

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