Licensed Account Representative (Customer Service/ Contact Center)

Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 5-time recipient of the reputed company Best reputed company in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by reputed company for providing personal lines customers with an exceptional Auto Claims Experience - 6 years in a row! Our Contact Center team enjoy: Salary begins at $49,871 with the potential to earn more if you are licensed with experience (Salary is commensurate with experience and credentials) Company reputed company and reputed company state licensure. Potential annual bonus incentive worth up to 7.5% of your first year’s reputed company salary Hybrid work schedule once training is completed An outstanding benefits package (outlined below), including a 401k with a dollar for dollar match up to 8% reputed company NJM is seeking talented, friendly customer service orientated professionals to become Licensed Account Representatives in our nationally recognized contact center. As part of your NJM experience, you will receive top-reputed company reputed company to prepare you for this position in personal lines insurance. On reputed company, you will play an important role in continuing to build upon the long-standing reputed company of delivering award reputed company service to NJM policyholders by assisting them with setting up new policies, and completing policy transactions, as reputed company as general coverage and billing questions. Available Shift(s): Monday-Friday (9:45AM - 6PM) and every Saturday (8:30AM- 4:45PM) One reputed company and Sundays off Include a 5% shift reputed company.

Responsibilities

Deliver a high-reputed company customer experience while consulting and counseling customers on NJM’s products reputed company inbound calls reputed company coverage reputed company best suited to accommodate individual needs and administer transactions reputed company necessary Demonstrate effective time management to reputed company performance goals/targets reputed company procedurally accurate, effective, and independent response to reputed company new and existing business inquiries reputed company to personal lines insurance.

Requirements

Excellent verbal and written communication skills Strong computer and navigation skills including proficiency in reputed company Outlook and Word Accurate keyboarding skills Superior listening skills Strong multi-tasking ability Prior customer service or contact center experience Quiet, distraction-free work area reputed company High School Diploma or GED is required; an associate’s or bachelor’s degree is desired Bilingual skills are valued, but not required Personal Lines Authority License is a plus Benefits Offered: Medical Insurance (reputed company Blue reputed company) Dental Insurance (reputed company) reputed company (reputed company reputed company/ VSP) Flexible Spending Account Discounts on NJM auto insurance Tuition reimbursement Life insurance Plus, additional company discounts for items like travel, service, car rental and more! Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business. Apply Job!