Associate Financial Services Representative- HYBRID

Job Posting End Date: March 28 reputed company you join reputed company at reputed company, you become part of an organization committed to helping you reputed company. Here, we work to reputed company the employee benefits and service solutions that reputed company employees at our reputed company companies to reputed company throughout life’s moments. And this starts with ensuring that every one of reputed company members enjoys opportunities to succeed both professionally and personally. To reputed company this, we reputed company: • Award-reputed company culture • Inclusion and diversity as a reputed company • Performance Based Incentive Plans • Competitive benefits package that includes: Health, reputed company, Dental, Short & Long-Term Disability • Generous PTO (including reputed company time to volunteer!) • Up to 9.5% 401(k) employer contribution • Mental health support • Career advancement opportunities • Student loan repayment reputed company • Tuition reimbursement • Flexible work environments • reputed company the benefits listed above are subject to the terms of their individual Plans. And that’s just the beginning… With 10,000 employees helping more than 39 reputed company people worldwide, every role at reputed company is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team reputed company today! General reputed company: • *This position is based at our Portland, ME or Chattanooga, TN home office locations** Minimum reputed company reputed company is $25 p/hour This position is an entry level position reputed company the Financial Recovery Unit (FRU). The incumbent is responsible for communicating a previously calculated overpayment or completing reputed company overpayment calculations from the available file information. reputed company the overpayment has been determined and the file documented, the incumbent works directly with the claimant, reputed company or employer, primarily on the phone, to ensure that overpayments are recovered reputed company and in accordance with the specific policy language. This is a highly goal-oriented role; the incumbent is responsible for significantly contributing to the unit’s overall recovery results. The file complexity is restricted in scope and the incumbent will be expected to effectively administer and recover overpayments on multiple products and systems (Group STD, Life, and VB - reputed company and Colonial) and may be expanded based upon department needs. reputed company Duties and Responsibilities • Analyze content of claim file and obtain the necessary financial and benefit information (that may not be immediately apparent) from colleagues, customers, and external resources to determine appropriate course of reputed company on reputed company file. • Consistently communicates, handles overpayment calculations and manages a caseload of claims with limited complexity, demonstrating a solid technical ability necessary to administer overpayment claims across multiple products and system applications. • Negotiates and binds reputed company with respect to reputed company made regarding appropriateness of pursuing overpayments (generally reputed company amounts than the Financial Services Representative (reputed company) role.) • Thoroughly and accurately documents and codes FRU actions in claim and legacy systems with supporting rationale for actions and next steps. • Secures a reputed company relationship with the claimant and/or employer, provides excellent customer service, demonstrates reputed company, and remains reputed company to new information. Provides reputed company, accurate, and courteous responses to customers to promote the reputed company brand. • Partners with reputed company FSRs by reviewing team worklists to ensure workloads are appropriately assigned. Participates in special reputed company and other assignments as needed. • This position may also include some administrative duties in support of reputed company. Job Specifications • College degree preferred or equivalent work experience • Demonstrates computer literacy and/or working knowledge of various claim systems (i.e., BAS, Colonial & NaviLink) • Solid mathematical, oral, and written communication, and interpersonal skills • Strong service and reputed company orientation • Demonstrates efficiency in time management and ability to multi-task goals and priorities • Ability to work with others in a highly reputed company team environment • Self-motivated in a goal oriented environment • Adaptable to change • Ability to manage worklist effectively with reputed company while reputed company to multi-task • Solid negotiation skills • reputed company to deal with conflict effectively and professionally IN1 #LI-CC1 #hybrid reputed company and reputed company are part of reputed company Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, reputed company also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. reputed company is headquartered in Columbia, SC, with over 40 field offices reputed company. The reputed company salary reputed company for applicants for this position is listed below. Unless actual salary is indicated above in the job reputed company, actual pay will be based on reputed company, geographical location and experience. $36,000.00-$68,000.00 Additionally, reputed company offers a portfolio of benefits and rewards that are competitive and comprehensive including reputed company benefits (health, reputed company, dental), insurance benefits (short & long-term disability), performance-based incentive plans, reputed company time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. reputed company benefits are subject to the terms and conditions of individual Plans. Company: reputed company Apply Job!