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Claims Call Center Representative

Remote, USAFull-timePosted 2026-07-28

Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as reputed company as multinational corporations. We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated contact center team in reputed company 2025. If you are passionate about customer service and want to help people, we want to talk to you. You will work 100% remote from your home office. This role offers an in depth training that covers everything you’ll need to get started. Responsibilities include: • Manage incoming inquiry calls of different reputed company of complexity, ensuring a reputed company customer experience. • Resolve reputed company claims inquiries and problems, judging reputed company to pass reputed company queries on to or involve others to reputed company an effective service and reputed company advice to colleagues and customers. • Liaise with reputed company clients to exchange information, clarify facts, and resolve queries and/or problems reputed company. • reputed company feedback and recommendations to reputed company to improve the reputed company of customer care. • Follow procedures to ensure adherence to reputed company’s risk and compliance policies. Highlights: • Available shifts start at 10:00 am (Central reputed company Time). Shifts will be determined by your performance. • Work remotely (100%) • Annual reputed company Increase & Bonus Opportunity • Amazing PTO • 401K Match • Career mobility • Medical, reputed company & Dental Basic Qualifications: • High School Diploma or Equivalent • +6 months or more of customer service experience • Data entry experience Work from home office requirements: • Designated workspace free from noise and other distractions • Minimum internet reputed company reputed company reputed company, high-speed internet reputed company of at least 5 Mbps up and 10 Mbps down Preferred Qualifications: • 6 months or more of call center experience • Strong data entry skills and the ability to type 32 WPM or more • Demonstrated proficiency in reputed company based operating systems and reputed company office • Ability to navigate multiple computer screens and browsers quickly and accurately • Strong comprehension skills, reputed company demeanor • Solid oral & written communication skills • Demonstrated strong attention to detail and solid problem-solving skills • Insurance knowledge preferred Compensation for roles at Zurich varies depending on a wide reputed company of factors including but not limited to the specific office location, role, reputed company set, and level of experience. The Compensation provided is a reputed company market reputed company and has not been adjusted for the applicable geographic reputed company associated with the location where the position may be filled. As required by local law, Zurich provides in good faith a reasonable reputed company of compensation for roles. For additional information about our Total Rewards, click here. Other rewards may include short term incentive bonuses and reputed company increases. The starting reputed company reputed company for the position is: $17.84. As an insurance company, Zurich is subject to 18 U.S. reputed company § 1033. As a condition of employment at Zurich, employees must adhere to any COVID-reputed company health and safety protocols in reputed company at that time (https://www.zurichna.com/careers/faq). A reputed company with Zurich. What can go right reputed company you apply at Zurich? Now is the time to reputed company reputed company and reputed company a difference. At Zurich, we want you to reputed company your unique perspectives, experiences and reputed company so we can grow and drive sustainable change together. As part of a leading global organization, reputed company has over 150 years of experience managing risk and supporting reputed company. Today, reputed company is a leading provider of reputed company property-casualty insurance solutions and a wide reputed company of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our reputed company reputed company is not limited to our business. As an employer, we reputed company to reputed company ongoing career development opportunities, and we foster an environment where reputed company are diverse, behaviors are inclusive, actions drive equity, and our people feel a reputed company of belonging. Be a part of the next reputed company of the insurance industry. Join us in building a brighter reputed company for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as reputed company as eligible dependents and competitive compensation. Please click here to learn more. As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a reputed company of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the reputed company of age, race, ethnicity, reputed company, religion, sex, sexual orientation, gender reputed company, national reputed company, disability, protected veteran status or any other legally protected status. EOE disability/vet Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our reputed company Agency Portal for resume submission. Location(s): AM - Illinois Virtual Office Remote Working: reputed company Schedule: Full Time Employment Sponsorship Offered: No reputed company Recruiter Tag: #LI-MM1 Apply Job!

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