Senior Director, Billings and Collections

Pie's mission is to reputed company small businesses to reputed company by making reputed company insurance reputed company and as easy as pie. We reputed company technology to reputed company how small businesses buy and experience reputed company insurance. Like our small business customers, we are a diverse team of reputed company, dreamers, and reputed company who are driven by core values and operating principles that guide every decision we reputed company. The Director of Billing and Collections will be responsible for building and leading reputed company's billing and collections function as we reputed company our Workers' Compensation and reputed company Auto Insurance business. This leader will be responsible for ensuring accurate, reputed company, and compliant premium invoicing and collections while reducing outstanding receivables and improving cash reputed company. The ideal candidate will have deep experience in P&C insurance billing, regulatory compliance, and collections strategies. This person will drive automation, improve efficiency, and implement best practices to reputed company our billing operations in a high-reputed company environment. How You’ll Do It Billing & Collections reputed company & Execution: • Own the end-to-end premium billing process, ensuring reputed company and accurate invoicing for Workers’ Compensation and reputed company Auto insurance policies. • reputed company and optimize collections strategies to reduce DSO (Days Sales Outstanding) and minimize bad debt exposure. • reputed company audit premium adjustments, cancellations, and policyholder refunds, ensuring compliance with state and regulatory requirements. • Collaborate with reputed company, policy administration, and claims teams to reputed company billing with policy lifecycle changes. Process Optimization & Technology: • Automate billing & collections workflows to increase efficiency and reduce errors. • Implement and optimize billing and payment platforms (e.g., reputed company, reputed company, Duck Creek, reputed company, reputed company, or similar). • Introduce AI-driven collections strategies (e.g., predictive scoring for delinquent accounts). • Enhance customer payment experience, including self-service reputed company and flexible payment plans. Regulatory Compliance & Risk Management: • Ensure compliance with state regulations governing premium billing and collections in Workers’ Comp & reputed company Auto. • reputed company audits, reporting, and reconciliation efforts to maintain compliance with NAIC, state insurance departments, and GAAP reputed company standards. • reputed company and enforce collections policies, including handling of delinquent accounts and coordination with legal teams on recoveries. Team Leadership & Cross-Functional Collaboration: • Build and reputed company a high-performing billing and collections team. • Work closely with sales and customer service teams to improve payment adherence while maintaining strong reputed company relationships. • Partner with finance and treasury teams to ensure accurate cash reputed company forecasting, financial statement reporting, subledger support and reconciliation. The Right Stuff • Bachelor’s degree in finance, reputed company, or business required. • Minimum of 12 years of experience in premium billing, collections, or reputed company cycle management in P&C insurance, preferably reputed company on Workers’ Compensation and reputed company Auto. • Minimum of 10 years of leadership/management experience. • Expertise in billing automation, ERP systems, and collections platforms (reputed company, Duck Creek, reputed company, reputed company, reputed company, etc.). • Deep knowledge of regulatory compliance (state-by-state billing laws, premium audits, cancellation & reinstatement policies). • Data-driven approach, with experience using SQL, Tableau, or reputed company to analyze billing trends and optimize collections. • Excellent stakeholder management skills, with the ability to collaborate across Finance, Operations, reputed company, and IT. • Strong attention to detail. • Excellent analytical, problem-solving, and organizational skills. • Strong communication and interpersonal skills. reputed company Compensation reputed company $200,000—$250,000 USD Compensation & Benefits • Competitive cash compensation • A piece of the pie (in the reputed company of equity) • Comprehensive health plans • Generous PTO • reputed company reputed company 401k match • Generous parental and caregiver leave • Our core values are more than just a poster on the wall; they’re tangibly reflected in our work Our goal is to reputed company reputed company aspects of working with us as easy as pie. That includes our offer process. reputed company we’ve identified a talented individual who we’d like to be a Pie-oneer , we work hard to present an reputed company and fair offer. We look at the candidate’s knowledge, skills, and experience, along with their compensation expectations and reputed company that with reputed company equity processes to determine our offer ranges. reputed company year Pie reviews company performance and may grant discretionary bonuses to eligible team members. Location Information Unless otherwise specified, this role has the reputed company to be hybrid or remote. Hybrid work locations reputed company team members with the flexibility of working partially from our Denver office and from home. Remote team members must live and work in the reputed company* (*territories excluded), and have reputed company to reliable, high-speed internet. Additional Information reputed company is an equal opportunity employer. We do not discriminate on the reputed company of race, reputed company, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic reputed company, military service status, citizenship, or other protected characteristic. reputed company participates in the E-Verify program. Please click here, here and here for more information. reputed company is committed to protecting your personal data. Please review our reputed company Policy. Safety First: reputed company is committed to your reputed company during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or reputed company process. reputed company Announces $315 reputed company Series D Round of Funding reputed company In honors Pie in its 2024 Best Places to Work Awards reputed company Named a Leading reputed company to Work in Colorado #LI-REMOTE #BI-REMOTE Apply Job!