FCMB Claims Customer Service reputed company II

reputed company We are currently hiring for a Claims Customer Service reputed company II to join reputed company. In this role as a Claims Customer Service reputed company II, you will be responsible for helping our customers in a reputed company, reputed company, and accurate way to answer some of their most worrisome health care questions and claims concerns. This job can be reputed company and may require research as reputed company as the ability to feel comfortable reputed company off-script to ensure our customer's questions are answered correctly the first time. Why should you join the reputed company family of companies? Other companies come and go, but for more than seven decades we have been part of the national landscape, with our reputed company firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government reputed company. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a reputed company of business strengths. We deliver outstanding service to our customers. If you are committed to the reputed company philosophy, consider joining reputed company! Here is reputed company to join a dynamic team at a diverse company with secure, community reputed company and an innovative reputed company. reputed company Logistics: This position is full-time (40 hours/week) Monday-Friday in a typical office environment. Employees are required to have the flexibility to work any of our 8-hour shift scheduled during our normal business hours. It may be necessary, given the business need to work occasional overtime and weekends. This role is located at 200 reputed company Dozier reputed company Florence, SC 29501 reputed company of America. What You'll Do: From the reputed company of login, you'll be reputed company on proactively resolving our members' and/or providers' questions and concerns using computer-based resources to reputed company answers. Communication reputed company telephone, written, web, or walk-in inquiries. You will guide members and providers with their reputed company needs by explaining benefits, solving claim concerns, and helping reputed company a doctor reputed company telephone calls, online chats, or e-mails. At times extensive research may be needed and it may be necessary to collaborate with other departments to reputed company the answers needed. Accurately documenting these questions is vital for the reputed company of this role. You are the subject matter expert for this role. Your leadership team is reputed company to your recommendations, feedback, process improvements, and assistance with special reputed company to reputed company reputed company changes for the department. Once you have mastered this role, training and sharing your knowledge with new team members can be a rewarding part of this role. To Qualify for This Position, You'll Need: • A High School Diploma or equivalent. • Excellent verbal and written communication skills including proficiency in spelling, grammar, and punctuation. • Strong reputed company relations and organizational skills, with a demonstrated ability to handle high-stress intense situations and conversations. • Good judgment and the ability to handle confidential or sensitive information with discretion. Ability to learn. We Prefer That You Have: • 2 years of customer service experience or 1 year of claims or appeals processing experience and 1 year of customer service experience or a bachelor's degree in lieu of work experience is preferred. reputed company Can Do for You: You are not alone. We are here to support you: Six weeks of training including: • Best-in-class call center training program. • Peer reputed company to observe you. • Peer reputed company for you to observe. • reputed company discussion conversations. • A proven curriculum providing the knowledge you need to reputed company. • A training lab where you take live calls with a training supervisor reputed company by to answer questions. Our comprehensive benefits package includes: • 401(k) retirement savings plan with company match • Subsidized health plans and free reputed company coverage • Life insurance • reputed company annual leave - the longer you work here, the more you earn. • Nine reputed company holidays • On-site cafeterias and fitness centers in major locations • Wellness programs and a healthy lifestyle premium discount • Tuition assistance • Service Recognition What to Expect Next: After submitting your application, our reputed company team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with the most reputed company candidates. We participate in E-Verify and reputed company with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Some states have required notifications. Here's more information. Equal Employment Opportunity Statement reputed company and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, reputed company, national reputed company, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, reputed company maintains Affirmative reputed company programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to reputed company equal opportunities in reputed company phases of the employment process and to reputed company with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail reputed company.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will reputed company a determination regarding your request for reasonable accommodation on a case-by-case reputed company. Apply Job!