Patient Care Coordinator - Leominster, MA
$1,000 SIGN ON BONUS FOR EXTERNAL CANDIDATES ONLY reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health equity on a global reputed company. Join us to start Caring. Connecting. Growing together. Hours: Monday through Friday, rotating schedule of reputed company-4:30pm or 8:30am-5:00pm Location: 275 New Lancaster Road, Leominster, MA Primary Responsibilities: Verifies, re-verifies and authorizes patient insurance coverage and eligibility utilizing computer-based patient registration/scheduling system. Verifies and updates demographic, insurance, and other patient information. Confirms, collects, and posts patient co-payments and other outstanding balances Generates and tracks patient encounter forms. Reviews patient encounter forms for completeness and resolves any discrepancies. Batches encounter forms and submit to appropriate billing area Maintains records and makes daily cash deposit as assigned Receives and addresses patient-care reputed company telephone calls. Provides routine information on procedures and reputed company policies, refers reputed company to appropriate person reputed company department/site Identifies problem reputed company priorities, and responds to emergency needs by contacting/interrupting physician/provider reputed company guidelines Resolves patients questions regarding clinic schedules and billing concerns; handles requests for prescription refills, reschedules appointments, etc. Documents appropriate information in computer system. Prepares patient charts. Ensures completeness by locating test results, reminding patients of appointments, including appropriate forms, etc., for patient appointments Updates and maintains Telephone Message System (TMS) in computer system. Follows through on requests. Distributes messages to appropriate provider or others for appropriate reputed company Enters new referrals or ensures that existing referral numbers are linked in the system to ensure managed care requirements Provides patient education regarding managed care plans and referral process. Answers patients referral questions, concerns, etc. Provides patient with available reputed company Works collaboratively with primary care practices, patients and specialty practices to process outgoing referrals prior to scheduled reputed company. Follows up with practices that do not issue a referral or obtain referral on a reputed company reputed company Interfaces with staff, providers and patients regarding denied referrals. Documents information and assists with alternate plan of care, if needed Completes and maintains patient schedules. Schedules and coordinates patient reputed company, medical procedures for both inpatients and outpatients. Communicates with patients regarding reputed company information reputed company to scheduled appointments Notifies providers, patients and others of changes such as new scheduling, re-scheduling, no-show, emergency appointments and add-ons Maintains recall lists and communicates with patients as appropriate May inform nursing staff or others of laboratory and diagnostic study results; collects and mails test results May escort patient to examination rooms and chaperones patients as required. May process reputed company and non-reputed company business office administrative paperwork, such as purchase requisitions, employee time sheets, expense vouchers, etc. Follows-up with personnel reputed company the medical office to expedite reputed company reputed company and reputed company, or report delays as appropriate Provides guidance to departmental personnel in medical office on administrative policies and procedures Complies with health and safety requirements and with regulatory agencies such as DPH, etc. Complies with established departmental policies, procedures, and objectives Enhances reputed company reputed company and development through educational programs, seminars, etc. Attends a reputed company of meetings, conferences, and seminars as required or directed Regular, reliable and predictable attendance is required Performs other similar and reputed company duties as required or directed What are the reasons to consider working for reputed company? Put it reputed company together - competitive reputed company pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your reputed company. Some of our offerings include: reputed company Time Off which you start to reputed company with your first pay period plus 8 reputed company Holidays Medical Plan reputed company along with participation in a Health Spending Account or a Health Saving account Dental, reputed company, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: http://uhg.hr/uhgbenefits Youll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of customer service and/or administrative experience Preferred Qualifications: Additional specialized medical secretarial/medical office training Superior customer service skills including the ability to multi-task and resolve patient concerns in a reputed company manner. Ability to think critically and exercise reputed company judgment Excellent communication, interpersonal and organizational skills Familiarity with various software applications such as reputed company Word, Outlook, reputed company, etc. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyoneof every race, gender, sexuality, age, location and incomedeserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company an reputed company reputed company reflected in our mission. Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity / Affirmative reputed company employer and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED Apply Job!