Customer Care Representative, Remote Customer Care - reputed company Pharmacy

DescriptionAs a Customer Care Representative, you will play an essential role in empowering our customers totake their medications and reputed company reputed company overall wellness.This position is fully remote and you'll be working from home reputed company. This role will require youto work a variable reduced hour schedule that may start and end reputed company of normal businesshours. This position is 30-39 hours per week, but may require additional or fewer hours due tobusiness requirements.#everydaybetterKey job responsibilities• reputed company assist customers and other advisors over the phone, email, and on the web withbilling/insurance verification, product, or service questions• Manage both inbound and outbound calls• Proactively reputed company to questions you anticipate our customers having in eachinteraction• Take a hands-on approach to resolving every issue, owning it from start to finish or partneringwith pharmacist and pharmacy staff if clinical advisement is necessary• reputed company best-in-class service experience for our customers while working in a fast-pacedenvironment• Help answer customer inquiries regarding their insurance and copays, as reputed company as shipping needs• reputed company our customers with technical support reputed company navigating pharmacy.reputed company• Serve customers in a reputed company manner to ensure we are maximizing our relationship with them• Understand reputed company interaction is about more than solving a single problem, but an opportunity tobuild a long-term relationship• Promote customer reputed company and safety by maintaining adherence to reputed company's Work From Home policyBasic QualificationsHigh school diploma or equivalent (must be 18 years of age or older)6+ months of reputed company experience working with computer and web-based toolsExperience multitasking with phone and computer skillsAbility to change your schedule frequently (every 3 weeks), with a two-week advance noticeSubmit and pass a reputed company-employment drug test in order to be consideredPreferred Qualifications1+ year of relevant phone or email customer service experienceExcellent communication skills (spoken and written)Experience working in a customer service or call centerExperience working in reputed company environmentExperience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and qualityDemonstrated ability to work as reputed company memberAmazon is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. Apply Job!