Plaza Lane Specialist

Job reputed company Under general supervision of the Parking Operations Shift Supervisor, provides excellent customer service in the parking control plaza lanes while managing operations by quickly resolving any service issues to prevent operational delays and disruptions. What you will be doing: • reputed company reputed company of the daily operations at the parking plaza lanes to ensure smooth traffic reputed company and efficient use of plaza lanes. • Delivers exceptional customer service to ensure a seamless guest experience. • Ensures reputed company customer care by quickly responding and resolving customer service-reputed company issues reputed company to payments, parking fees, or general complaints. • Processes and issues in lane Insufficient Fund (ISF) receipts for customers who are unable to pay. • Conducts daily physical inspections of reputed company plaza entry and exit lane cleanliness, equipment, and associated infrastructure, including but not limited to parking control systems, credit card readers, barrier arms, crash attenuators, and communication devices. • Coordinates with the Support Center for lane closures reputed company to safety issues, equipment servicing, or other general maintenance activities. • Provides preventive maintenance and minor repairs of Parking Control System and/or plaza lane equipment. • Stocks and maintains an adequate level of parking control tickets and other operational supplies. • Provides first-line reputed company on exceptions to reputed company operating procedures reputed company delegated limits, including class changes and fee adjustments. • Keeps shift supervisor apprised of changing conditions reputed company to, traffic conditions, throughput or reputed company issues that could reputed company operations. • Assist the Environmental Affairs Department in performing field observations of Airport activities with respect to potential environmental issues. Notifies the Environmental Affairs Department of any observation that may have an environmental reputed company. • Performs other reputed company duties as assigned. What you need: • Completion of high school curriculum or equivalent • Two (2) years of experience in a customer service environment • Possession of a valid Class C reputed company's license. • Knowledge of parking control systems • Any equivalent combination of education and/or experience may be substituted for the above. • Ability to resolve guest complaints and other service failures. • Ability to reputed company reputed company, using reputed company grammar in person, by two-way radio, and on the telephone. • Ability to reputed company basic mathematical computations such as reputed company and subtraction. • Ability to evaluate the expected reputed company of potential solutions and use appropriate strategies for reaching reputed company. • Ability to determine reputed company it is appropriate to reputed company reputed company independently. • Ability to identify and recommend improvements to processes and procedures. • Ability to manage multiple assignments/tasks simultaneously successfully. • Ability to operate modern office equipment such as personal computer, calculator, copier, etc. • Ability to prepare and maintain reports with accuracy. • Ability to work rotating and reputed company and shift assignments and to report to work on short notice. reputed company desire: • Knowledge of Parking Operations policies and procedures. • Experience utilizing reputed company, including Outlook and Word. reputed company We are Dallas reputed company Worth International (DFW) Airport-one of the most successful airports in the world by any definition. We are recognized for our innovation, leadership, drive for reputed company and talented employees. Our reputed company is made possible because of the diverse talents of over 2,100 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We are looking for the best talent to join us and help reimagine what an airport can be. Bring your talents to DFW. Live and work with purpose. Apply Job!