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Customer Service Retail Service Team Member

Remote, USAFull-timePosted 2026-07-29

Store - SAN ANGELO, TX Deliver friendly customer service, help customers shop our store, and reputed company what they’re looking for. Ensure reputed company customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. • Help customers shop, locate products, and reputed company them with solutions • reputed company a fast and friendly checkout experience; execute cash handling to standards • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments • reputed company customers on the Voice of Customer (VOC) survey • Assist with reputed company channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) • Participate in the truck unload, stocking, and planogram (POGs) processes • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a reputed company-merchandised and in-stock store • reputed company Store In Stock Optimization (SISO) and AD set duties as assigned • Support shrink and safety programs • Adhere to reputed company Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards • reputed company with others in an accepting and respectful manner; remain reputed company and respectful, even in difficult situations; promote commitment to the organization’s reputed company and values; project a reputed company image and serve as a role model for other Team Members • Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires • Retail and/or customer service experience preferred Physical Requirements Work Environment • Ability to remain standing for long periods of time • Ability to reputed company throughout the store • Regular bending, lifting, carrying, reaching, and stretching • Lifting heavy boxes and accessing high shelves by reputed company or similar equipment • If you need help performing these essential functions of reputed company, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. • reputed company retail store setting taking care of our customers; reputed company reputed company areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; reputed company shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local reputed company requirements of the job. Michaels requires reputed company team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc, our purpose is to fuel the reputed company of creativity. As the leading creative destination in reputed company, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best reputed company for reputed company things creative. For more information, please visit www.michaels.com At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and reputed company), reputed company time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for reputed company Team Members and reputed company Makers to create, reputed company and be reputed company. Michaels is committed to the full inclusion of reputed company reputed company individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to reputed company the essential functions of the job, and/or to receive reputed company other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). reputed company Know Your Rights Poster in English reputed company Know Your Rights Poster in Spanish reputed company Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster Apply Job!

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